Manager, Office Services and Facilities

Aviso Wealth:

At Aviso, we are dedicated to improving the financial well-being of Canadians. As a leading wealth management organization, we are committed to leadership, innovation, partnership, responsibility, and community. Working with talented and energetic professionals who exemplify our values every day, you will quickly notice that our people and dynamic ‘oneaviso’ culture sets us apart. If you are looking for interesting and challenging work, at a company committed to its people, find out more about what Aviso has to offer at www.aviso.ca.

The Opportunity:

We’re looking for an Office Manager to join our Facilities & Office Services team.

Reporting to the Director, Facilities & Office Services, the Office Services Manager will be responsible for the day-to-day operations of the Toronto office plus oversight into the Montreal office.

This role will uphold Aviso’s Client Experience vision through a service-oriented approach with employees and visitors and will help to ensure Aviso spaces are maintained in good order through a smooth flow of facilities and office services.

Who you are:

• Service – You put your clients’ needs first. You advocate service excellence, and work to deliver client-centric solutions, and proactively develop strategic partnerships that allow Aviso to become a trusted advisor and partner
• Execution – You are committed to achieving your goals and to succeed. This includes focusing on “getting things done”, as well as recognizing and taking advantage of opportunities as they arise. You are consistently looking for ways to improve your personal best and see value in continuous improvement. You take accountability for your actions and learn from mistakes
• Collaboration – You work collaboratively with others with the common goal of driving positive results. Making meaningful contributions to your team to achieve organizational goals is a priority. You proactively encourage collaboration, build trust and inclusion, and work to establish effective relationships both inside and outside of the organization
• Leadership – You lead your team and provide regular direction, guidance, coaching, and motivation, all while striving for peak performance. You assist them in overcoming obstacles through additional resources, removal of roadblocks, and providing the level of support required for their success. You delegate and deliver feedback based on the in-depth understanding of your individual team members

What your day looks like:

• Responsible for all major aspects of office services including organization and maintenance in our Toronto office with oversight and coordination for all other offices
• Oversee the reception desk, facilities vendor relationships, office maintenance and repair, catering and budget tracking for Office Services events
• Support all facilities-related requests in the Toronto office (i.e., lighting, furniture & fixtures, building maintenance coordination, kitchen, etc.), couriers and mail and will be responsible for ensuring cleanliness of common areas
• Administration of Facilities Inbox in collaboration with Vancouver office
• Support facilities, office services and projects for the Montreal office on a limited basis
• Provide high level of partnership and support to executive assistants
• Monitor and maintain vendor contracts and schedule renewals in conjunction with manager of facilities, within approved budgets
• Manages the provision of common office services through employees, contractors and suppliers engaged in office support
• Oversee and support construction related projects for the Toronto or Montreal offices, under guidance and direction from the Director, Facilities and Office Services
• Liaises with building management on day-to-day operational items
• Consults and provide support to regional offices as necessary to maintain required standards and consistent corporate image
• Assisting with onboarding and offboarding employees
• Concur administrator for vendor invoices
• Support the joint health and safety committee

Requirements:
Your experience and skills:

• Post-Secondary education and Facilities Management certificate preferred
• Top level customer service skills, collaborative and team oriented with a “can do” attitude.
• 5+ years’ experience in a similar position
• Strong experience with the MS suite of products including Word, Excel, Outlook
• Experience with office 365 experience and teams required
• Experience in working with and maintaining relationships with vendors, building management and construction project trades and consultants is required
• Project management experience, particularly in facilities and office configuration, would be preferred
• Strong aptitude to pick up technology and willingness to learn new systems
• Ability to learn quickly in a fast-paced environment and strong attention to detail
• Strong organization skills with a process improvement mindset
• Ability to prioritize and multi-task
• Fluent communication skills in English are required and bilingual skills in French are an asset

Benefits:
Why Aviso Wealth?

At Aviso Wealth, you will find a dynamic and inclusive culture that rewards innovation and celebrates success.
Here are a few things that set us apart:

• Competitive compensation package that rewards and recognizes individual contributions
• Excellent health, dental and insurance benefits to meet the diverse needs of our employees
• Generous vacation time, fitness benefit, parental leave top-up options
• Matching contributions to our retirement program
• Commitment to the continuous improvement of our staff through learning & development and an education assistance program
• Regular social events to foster teamwork

Your Information

By submitting your application, you consent to the collection, use, and disclosure of your provided personal information for the purposes of assessing your qualifications and suitability for employment with Aviso. Your information will be handled in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and relevant provincial legislation. Your data may be shared with authorized personnel involved in the recruitment process and retained only as long as necessary to fulfill these purposes or as required by law.

Further information is available on the Privacy link on our Career Page – Privacy Policies

Equal Employment Opportunity

Aviso welcomes and encourages applications from all qualified individuals including persons with disabilities. If you require an accommodation, we will work with you to meet your needs in all stages of the hiring process.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

No recruiters or agencies, please.

Company Overview:

Aviso is a leading wealth management and investment services provider for the Canadian financial industry, with approximately $145 billion in total assets under administration and management, and over 1,000 employees. We’re building a comprehensive, technology-enabled, client-centric wealth services ecosystem. Our clients include our partners, advisors, and investors. We’re a trusted partner for nearly all credit unions across Canada, in addition to a wide range of portfolio managers, investment dealers, insurance and trust companies, and introducing brokers. Our partners depend on Aviso for specific solutions that give them a competitive edge in a rapidly evolving, highly competitive industry. Our investment dealer and mutual fund dealer and our insurance services support thousands of investment advisors. Our asset manager, NEI Investments, specializes in investing responsibly. Our online brokerage, Qtrade Direct Investing®, empowers self-directed investors, and our fully automated investing service, Qtrade Guided Portfolios®, serves investors who prefer a hands-off approach. Aviso Correspondent Partners provides custodial and carrying broker services to a wide range of firms. We have offices in Toronto, Vancouver, Montreal, and Winnipeg. Aviso is backed by the collective strength of our owners: the credit union Centrals, Co-operators/CUMIS, and Desjardins. We’re proud to power businesses that empower investors.

A career with Aviso means being part of a group of talented, energetic professionals who live their values every day, and belonging to an organization dedicated to your success and career development. If you’re looking for interesting and challenging work, at a company committed to its people, apply to join our team.

Salary

This position is posted with an expected salary range of $83,000 - $95,000 CAD annually. Individual compensation packages are based on various factors unique to each candidate and the requirements of the position.