Manager of Rate Integrity & Compliance F/M/X

Accor Tech & Digital is the power engine of Accor technology, digital business and transformation. Our 5,000 talents are committed to deliver the best tech and digital experiences to our guests, hotels and staff across 110 countries and to shape the future of hospitality. 

Accor Tech & Digital, jobs in the tech field where intelligence is above all human! 

Accor Tech & Digital is the innovation and technological transformation lab of the world leader in hospitality.

Our teams, known as Heartists®, bring together the best of hospitality with the best of tech and digital. Our ambition is to provide our customers with personalized, memorable, and sustainable experiences.

Here, we create new ways to travel within each of our 5,500 hotels, connecting closely with our 100 million clients in 110 countries.

Here, we are at the heart of an incredible playground for technological transition and the design of digital products and services for our customers and hotel teams.

Here, your scope will know no boundaries;

So join us and dare to make an impact on the world!

Here is where your greatest challenge awaits you: 

Within the Global Revenue Strategy team, the Manager of Rate Integrity & Compliance will contribute to All.accor.com strength by chasing parity issues, and also to hotels & Accor RGI . He/She will establish a process in coordination with MEAPAC and La Maison for Parity issues.

He/She will have a commercial role in support of Account Managers to enforce parity clause with clients. Thus overall contributing to our Distribution strategy

Your mission: 

DISTRIBUTION INTEGRITY MANAGEMENT (PROJECT & RUN):

• Coordinate with Hubs & Maisons to establish a common Compliance Process
• Coordinate with RM Central Team clean up process and monitor its execution.
• Establish a Parity issue process, based on what has been done so far, and  allowing for  better and faster action upon noticing a qualified parity issue
• Act as commercial lead, in coordination with Account Manager, for Compliance and Parity issue, enforce contractual Parity Clause
• Be the last point of escalation after loading and technical issues have been resolved and exonerated.
• Propose and implement if applicable an easy to execute penalty system for partners in breach of parity.
• Responsible for the Run of the Compliance process
• Provide training and educational content for Hotels (Franchised and Managed) on the impact of disparity

STRATEGY:

• Contribute to the overhaul of our distribution strategy with the Distribution Integrity point of view
• Be the point of contact for parity topics with all segments

And you? 

• Leadership experience in an internationally diverse organization, capable of aligning diverse teams.

• Strategic thinker, leader of change

• Proven exceptional organizational skills and results drive approach

• Demonstrated ability to communicate and build confidence with stakeholders

• Knowledgeable on all aspects of business and process concerning the business segments

• Contributes to the overall RM, sales and distribution commercial strategies as executive in the team and represents the department when required

• Strong leadership capabilities

• Deep expertise is systems (GDS,, Switches, distribution tools)

• Team building/motivation and change management capabilities

• Experience in multiple markets and segments, with a proven track record of driving results and achieving projects in a complex,  cross-functional matrix organisation

• Excellent communication, negotiation and stakeholder engagement skills

• Proven ability to lead in high-pressure, multi-cultural environments

Accor dares to impact: 

- the world  

• Accor is committed to the world around us, with a strong employer culture focused on the development of our 300,000 talents. 
• We adopt a continuous improvement approach to reduce the impact of digital on the environment across all our projects.

- your career:  

• We enable all our employees to manage their work-life balance and offer them the means to shape their work environment according to their preferences. 
• Training and career paths are defined both individually and collectively, allowing us to grow together on a daily basis. 

- Specifically, at Accor Tech & Digital:

• Remote work in France and flexible work options: work from home, our offices or even our hotels and coworking spaces.
• Every Wednesday afternoon, dedicate your time to deep work and personal development.
• Work in a multicultural and English-speaking environment.
• Continuous improvement & training: Hackathons, exceptional technology partnerships, dedicated talent management, and a dedicated training platform, Digitech Academy & certifications.

and also,

• ALL - Heartist® Program: unforgettable stays and experiences at all Accor locations and partner venues worldwide. 
• Heartist® for Good Program: commit to supporting an association of your choice from those available on our volunteering platform (1 day offered per year by the Group during your working hours). 
• An Employee Social Committee (CSE) supporting the financing of your cultural and sports activities. 
• Sustainable Mobility Package up to €600 for the use of "green" transportation, or 75% coverage of Pass Navigo (public transportation pass). 
• €10 meal vouchers. 
• A mandatory health insurance plan funded at 50% by Accor without additional costs in case of enrollment of your dependents. 
• Attractive working conditions with collaborative workspaces, restaurants, and recreational and sports areas.

Your talent and motivation are our only selection criteria.

We value the richness of the diverse nationalities, personalities, and professional backgrounds.

We know how to adapt to the specific needs of our employees, including those with disabilities.

We encourage all applications, regardless of gender, so go ahead and apply!

Recruitment is all about people!  

Is this mission appealing to you? Apply, and we will offer you: 

• A meeting with our recruitment team to present the essential aspects of the position to you or guide you towards the role that may suit you. 
• An interview with the team manager responsible for the role you are interested in.  
• For some roles, you might also be required to complete an assessment (use case and motivation questionnaire. 
• A final interview with our Human Resources team to discuss our Group's culture, work environment, training program, career prospects, as well as various benefits offered by the Group. 
• A personalized feedback. 

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