Manager, Marketplace & Amazon Operations

Who we are:

We are Nature’s Bakery, one of the fastest growing snack brands in the category and have recently joined KIND, a healthy snacking leader, and the Mars family of companies, to accelerate the growth of our healthier snacking platform. We have a bright future ahead of us. Come bake with us and create a world of snacking that is both good, and good for you.

Why would you want this job?

• Growth Opportunities (Career Progression)

• We believe in developing people and careers. Our approach? Enhancing personal and professional lives with our commitment to growth through encouragement, acknowledgement and a focus on promoting from within.

• High-Visibility Strategic Impact

• This is not a back-office job. You will be the single owner of the critical profitability levers (chargebacks, supply chain, inventory) for our fastest-growing revenue channel. Your role is central to the company’s crucial growth mandate for 2026, granting you high-level visibility and influence across Finance, Operations, and the Senior Leadership team.

• Future-Proofing with Cutting-Edge Skills

• Build Expertise in AI-Powered Commerce: Join a team explicitly structured around agility and innovation. You will be at the forefront of digital commerce, gaining immediate, hands-on expertise in applying GenAI and advanced data analytics to solve real-world problems (forecasting accuracy, supply chain optimization). This ensures your skillset is future-proof and directly connected to how the most successful brands will operate for the next decade.

Summary of what you’ll be up to

The Manager, Marketplace & Amazon Operations is a Dependable and Organized specialist responsible for the expert day-to-day management, execution, and financial oversight of our first-party Amazon, Thrive Market, and third-party marketplace business (primarily Amazon and Walmart). This role directly drives sales growth and our profitability by ensuring operational efficiency and enabling AI-powered marketing efforts.

What will you get to do?

• Operational Execution: Direct management of Amazon Vendor/Seller Central operations, including inventory forecasting, purchase order management, and operational data integrity.

• Financial & Supply Chain Management: Lead all aspects of our Amazon Sales, Supply Chain, Finance, and Chargeback management, partnering with internal logistics teams to ensure optimal stock levels and minimize fees.

• Partnership & Negotiations: Manage the day-to-day relationship with Amazon first-party as well as key marketplace contacts (Amazon/Walmart), supporting senior leadership during strategic negotiations.

• GenAI Data Enablement: Manage and provide the accurate product, pricing, and profitability data feeds necessary for DCO and other GenAI marketing tools used by our Media team.

• AI-Powered PLO Execution: Collaborate with the Digital Shelf Manager to vet and upload GenAI-generated Product Listing Optimization (PLO) content, ensuring operational compliance.

• Innovation & Future-Proofing: Proactively evaluate and pilot new marketplace tools powered by GenAI for forecasting accuracy, inventory prediction, and cost management efficiencies.

Experience that will help you succeed

• 3+ years of hands-on experience managing a high-volume Amazon Vendor or Seller Central account.

• Proven Analytical skills for managing supply chain data and financial reconciliation.

• A strong Thoughtful culture fit, with the ability to maintain Inclusive and supportive relationships across our internal teams and manufacturing partners.

• Location: Based in the LA/SoCal area, with a requirement to work on a hybrid model (approx. 2 days per week in the Pasadena office) to strengthen onboarding and cross-functional alignment.

#LI-Hybrid

The Good Stuff – Benefits
Our team members' physical and mental health is important to a thriving workplace. That’s why we offer the following benefits to full-time employees:

• Medical, dental, and vision insurance offered for eligible employees

• 401(k) plan with a company match that vest on day 1 of eligibility

• Paid vacation

• Paid time off

• Holiday pay (11 days)

• Paid short-term disability

• Paid life insurance

• Banfield Pet Insurance Discounts

• Wellness Benefits and Discounts

• Employee Assistance Program

EEO

We are committed to an inclusive workplace where diversity in all its forms is championed. We are proud to be an equal opportunity workplace and we are an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

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