Manager, Homeowner Care (Vancouver)
Confidential
Posted: January 30, 2026
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Quick Summary
Manage the Homeowner Care program, overseeing inspections, inventory, and project management, ensuring high-quality results and timely completion.
Required Skills
Job Description
You will
Provide Oversight, Leadership and Management, when completing:
Inspections/Inventory
Conduct initial inspections on homes to the established Anthem Standard
Complete any subsequent sign off inspections
Ensure the inventory homes are in good condition and the bi-monthly reviews are occurring
Review common area of unsold projects to ensure the project is being maintained
Ensure the OneNote file is up to date in real-time
Project Set up
Draft Homeowner manual with Conasys
Ensure deliverables are available and ready for distribution
Orientations
Ensure homes are ready for orientation
Complete orientations as per the Homeowner Care (HOC) Process
Enter deficiencies from orientation into Conasys
Follow up with trades to confirm the work is complete
Prep deliverables for closings
Possession
Coordinate final cleaning of a home
Review homes to ensure ready for possession
Complete key turnovers, as per the HOC Process
Service Requests
Review Service requests, as requested by HOC Sr Coordinator
Meet with homeowners, strata councils and property managers, as required
Common area reviews before first conveyance in building/block
Work with the Sr HOC Coordinator to ensure all common area repairs are complete
You have
A minimum of 5 years' relevant experience
Knowledge of, and are familiar with, New Home Warranty 2-5-10
A general knowledge of construction
Working knowledge of Microsoft Office
Strong organizational skills
Effective communication skills, both written and verbal
A reliable vehicle available daily
We have
Great, diverse, authentic people!
Unlimited career growth opportunities
Mentorship from the ‘best in the biz’
Corporate Giving Strategy supporting community development
Annual salary reviews and performance bonuses
A robust Benefit Plan and Employee Assistance Program
Educational Assistance Program
Salary range: $85,000 - $100,000, dependent on experience
We work hard. We work smart. We work in teams. We challenge the status quo and have fun doing it. We believe in developing our people to maximize their potential. Conversations are candid, conflict is swiftly resolved and coaching is continuous.
Anthem is a real estate development, investment and management company that strives, solves and evolves to create better spaces and stronger communities.
Founded in 1991, Anthem is a team of 850+ people driven by creativity, passion and direct communication. Anthem has invested in, developed or managed – alone or in partnership – more than 400 residential and commercial projects across North America. Our growing residential portfolio includes 44,000 homes that are complete, in design or under construction, from mixed-use residential to townhome, rental and single-family homes.
We are Growing Places.
Please, no unsolicited resumes or phone inquiries from agencies. View our Policy on Unsolicited Resumes on our website.