Manager Financial Crime

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviours, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

Financial Crimes Strategy and Operations is a LOB organization, responsible for supporting our international acquiring businesses across 27+ countries and ensuring they have a robust first line of defense. International FCSO plays an active role in enabling the businesses to meet their growth objectives whilst demonstrating an effective control framework. Our organization helps our international businesses manage risk, respond to new regulation whilst crafting and maintaining effective partnerships across multiple key collaborators.

The Financial Crime program is responsible for leading initiatives to ensure effective and timely deployment and execution of the Financial Crimes risk for Acquiring. This role is responsible for leading critical and time-sensitive initiatives, projects and issues as well as having a clear understanding of the impact of applicable regulation to ensure the LOB’s adherence to it. It requires a broad set of abilities including risk management, understanding of regulation, analytical skills and project management. Critical to success will be the ability to develop strong working relationships and to influence delivery and outcomes at multiple levels of the organization, often without direct authority. It will involve extensive collaboration with multiple partners and stakeholders across numerous business teams, functional areas and geographies.

Ensure timely completion of relevant regulatory and compliance program results.

Timely identification, assessment and mitigation of compliance and regulatory risks, with a focus on financial crime risks.

Plan and supervise project progress against timelines, achievements and results.

Provide mentorship, program oversight/governance and reporting for key partners.

Support audit, corrective action, and operational risk event remediation efforts related to relevant regulatory or compliance programs.

Coordinate and drive alignment of cross-functional internal and external partners.

Communicate and build consensus across multiple teams, across the business, in creating solutions to business needs.

Minimum Qualifications:

Decisive Self-starter with high degree of accountability, able to multi-task and prioritize across diverse and rapidly shifting or contending internal and external requirements.

Previous exposure to regulatory and policy compliance activities with a good understanding of regulations and standards as well as policy interpretation with a strong control attitude.

Problem solver and agile decision-maker with proven analytical skills and strong attention to detail.

Great teammate with ability to influence opinions without having direct authority.

Ability to develop relationships with leaders, peers, and control and compliance teams. Previous network relationships with Audit, Operational Risk, Compliance, Technology, and/or Customer Service teams preferred

Ability to communicate effectively both in writing and verbally, allowing for clear and appropriate messaging for multiple audiences / levels of seniority.

Good knowledge of Project Management skills, with proven ability to adapt to a constantly evolving environment.

Employment eligibility to work with American Express in Spain is required as the company will not pursue visa sponsorship for these positions.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.