Manager, Enterprise Development Representative (EDR)

Who We Are

Verkada is transforming how organizations protect their people and places with an integrated, AI-powered platform. A leader in cloud physical security, Verkada helps organizations strengthen safety and efficiency through one connected software platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management.

Over 30,000 organizations worldwide, including more than 100 companies in the Fortune 500, trust Verkada as their physical security layer for easier management, intelligent control, and scalable deployments. Founded in 2016, Verkada has expanded rapidly with 15 offices and 2,200+ full-time employees.

About the Role

The Enterprise Development Representative Manager will lead our Enterprise Development Representative program. This role will strongly focus on executing against Verkada's Enterprise's outbound activity to help build market awareness, drive pipeline, and execute against revenue targets. This role will have a strong ongoing focus attached to training and developing representatives, with a heavy and consistent focus on hiring, training, and developing successful Account Executives. You will collaborate closely with Sales Leadership, Sales Enablement, and Marketing to align with the broader sales development goals.

This role will focus on ensuring the success and development of EDRs while collaborating closely with leadership to align with the broader goals of the enterprise development organisation. The EDR Manager will report directly to the Regional Sales Director.

What You'll Do

• Team Leadership:

• Manage and mentor a team of Enterprise Development Representatives, providing guidance and support in their role-plays, cold calls, customer calls, and career development.

• Foster a positive, high-energy work environment that encourages teamwork and individual accountability.

• Conduct interviews to hire top talent for individual teams and the AAE program.

• Training and Development:

• Conduct and grade weekly EDR role-plays and in-depth training sessions to ensure the sales development of each rep. Responsible for coaching representatives on the execution of role-plays.

• Conduct regular coaching sessions and performance reviews to provide clear and actionable feedback to ensure rep improvement.

• On-boarding - EDR overview.

• Hire, train, and educate junior graduate employees on B2B relationships, cloud technology, SAAS, and the physical/Cybersecurity space.

• Performance Management:

• Set clear expectations on the goals, process, and promotion guidelines while monitoring their progression.

• Utilise key performance indicators (KPIs), role-play scores, and off-the-dash metrics to assess team performance and drive results.

• Manage the day-to-day operation of the EDR team, including call metrics, emails sent and received, demonstrations scheduled, and performance management where necessary.

• Sales Strategy Execution:

• Collaborate with the VP of Sales Development, Director of EDR, Sr. EDR Managers, and MM Sales Leadership to develop and execute sales strategies that align with company goals and objectives.

• Cross-Functional Collaboration:

• Work closely with other departments, including marketing, sales operations, recruiting, people's partner team, workplace, and sales enablement to ensure work efficiency.

• Responsible for hiring goals and promotions with MM Sales Leadership in the perspective office.

• Share insights and feedback with leadership on team performance, churn, and promotion goals.

What You Bring

• Bachelor’s degree in Business, Sales, or a related field;

• 1.5 - 2 years of sales experience, focusing on managing or mentoring entry-level sales teams.

• Proven ability to lead and develop teams, with a strong track record of meeting or exceeding sales targets.

• Excellent communication and interpersonal skills, with the ability to inspire and motivate others.

• Strong analytical skills with a data-driven approach to decision-making.

• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.

• Experience in technology or SaaS sales is a plus.

Why Join Us?

At Verkada, you will play a vital role in shaping the future of our sales team and contributing to our organisation's growth and success. We offer competitive compensation, comprehensive benefits, and an engaging work environment that values innovation and collaboration.

Australia Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 66% covered

• Medical, optical, dental, and hospital coverage

• Paid parental leave policy & fertility benefits

• Life and Disability coverage

• Time off to relax and recharge through our paid holidays, firmwide extended holidays, accrued vacation days, and personal sick time

• Professional development stipend

• Wellness/fitness benefits

• Healthy meals provided daily

• Commuter benefits

Additional Information

• You must be independently authorised to work in Australia. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.

Verkada Is An Equal Opportunity Employer

As an equal opportunity employer, Verkada is committed to providing employment opportunities to all individuals. All applicants for positions at Verkada will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.

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