Manager, Demand Planning

The Role:

Demand Planning is the facilitator of the Sales & Operations Planning process. We ensure that the SKU/Customer level forecasts are maintained and modelled with the latest market intelligence gathered from all stakeholders (Sales, Finance, Marketing, NPD) and represent the most realistic outcome of sales possible. The demand plan is used by all areas of the business, but the priority is ensuring that it can be a reliable basis for the creation of Charlotte Tilbury’s procurement plan.

We are looking for someone with several years of Demand Planning and Supply Chain experience who is an excellent communicator and keen relationship builder. Someone who is diplomatic but isn’t afraid to challenge. Someone with a proven and demonstrable record of improving forecast accuracy and a good understanding of the North American beauty market.

Reporting Relationship - Reports directly to VP, Supply Chain

Role Accountabilities:

• Build, maintain and continually develop the North American demand plan for a subset of customers, both bricks and mortar retailers and online.
• Collaborate with Commercial, Marketing and Finance to ensure latest market intelligence is incorporated into the demand plan and sell through forecast.
• Assure reconciliation of forecast with financial trend and clearly communicate gaps.
• Consistently identify areas of risk and opportunity to the business plan due to internal/external factors and alert management with proposed actions.
• Animate the forecast meetings to ensure objectives are clearly identified and decisions are made.
• Interact with supply planning partners to identify forecast deviation and/or supply chain constraints and find solutions.
• Challenge regional NPD forecasts and ensure all new launch factors are incorporated into demand plan.
• Build and maintain effective relationships with key stakeholders to ensure the latest information is always available to supply chain.
• Work with Customer Supply Chain colleagues to ensure key customer input (eg stock holding, on shelf availability) is considered in the forecasts.
• Management and tracking of regional planning KPIs.

Requirements:
• A strong educational background
• 2+ years of experience working as a Demand Planner is essential. Experience of working in other areas of Supply Chain is also desirable.
• Experience of challenging forecasting assumptions and influencing senior stakeholders.
• Able to demonstrate real examples of taking ownership of projects/improvements right through to the end result.
• Understanding and commercial awareness of the total supply chain including supply planning and customer supply chain teams.
• Experience of working with and implementing a forecasting system (FuturMaster experience is a bonus!)
• Attention to detail, and an ability to spot anomalies in large data sets
• An advanced user of Microsoft Excel.
• Ability to work independently and autonomously with confidence is essential.
• An entrepreneurial flair, real commerciality and great relationship building abilities!

Benefits:
Base Salary Range $95,000-105,000*

• Company Benefits
• Generous staff discount to use on all products
• Access to Tilbury Treats – our very own rewards platform allowing you to save money and gain ‘money can’t buy’ discounts on anything from gym memberships to cinema tickets
• Medical, dental, and vision benefits
• Commuter Benefits (Pre-tax)
• Flex Spending Account (FSA)
• Employee Assistance Program (EAP)
• 401(k) with Company match
• Paid Time Off
• Birthday PTO

**Charlotte Tilbury, in good faith, believes that this posted range of compensation is the accurate range for this role at the time of this posting**

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.

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