Manager - Cyber Safety & Digital Learning

Job ID #:                26009-LCC

Position:                Manager – Cyber Safety & Digital Learning

Program:               Language and Career College (LCC)

Position Details: Full-time hybrid position, starting on April 01, 2026, located at Vancouver Welcome Centre

Posting Date:       March 02, 2026 

Closing Date:       March 16, 2026

Why choose us!

Join ISSofBC, where our purpose is rooted in our shared commitment to working together with newcomers and diverse communities to foster belonging, inclusion, and success - building a stronger Canada for all. Guided by our vision that we all thrive together in community, this role exists to ensure that newcomers—particularly those who are most vulnerable—can participate safely, confidently, and equitably in an increasingly digital world.

Summary: 

The Manager, Cyber Safety & Digital Learning provides strategic and operational leadership for a five‑year, federally funded cybersecurity capacity‑building initiative under Public Safety Canada’s Cyber Security Cooperation Program (CSCP).

Reporting to the Director, LCC, the Manager is accountable for the implementation, performance management, and compliance oversight of a national project designed to strengthen digital safety, cyber awareness, and resilience among vulnerable newcomer populations across Canada.

The role integrates program management, instructional design leadership, and digital learning systems oversight, ensuring cybersecurity learning is pedagogically sound, language‑accessible, and aligned with Canadian adult education standards, digital inclusion practices, and federal accessibility and Official Languages obligations.

The Manager oversees the development and secure delivery of language‑accessible cybersecurity training, digital learning systems, and evaluation activities, ensuring alignment with contribution agreement requirements, federal accessibility expectations, data protection standards, and sector best practices

Role Impact

Through integrated leadership across program management, instructional design, accessibility compliance, and digital learning systems, this role ensures the delivery of a secure, inclusive, and pedagogically sound national cybersecurity training program. The Manager plays a critical role in strengthening newcomer digital resilience, supporting settlement sector capacity, and advancing CSCP and IRCC priorities through sustainable, outcomes driven and accessibility aligned learning design.

How You’ll Make a Difference

Program Leadership & Compliance

Lead the implementation and oversight of the five-year CSCP funded project, ensuring adherence to approved objectives, milestones, deliverables, and performance indicators.

Ensure all activities align with the approved work plan and directly address documented gaps in cyber safety knowledge among newcomers, including barriers related to language proficiency and digital literacy.

Ensure compliance with CSCP contribution agreement requirements, including financial accountability, eligible expenditures, documentation, and audit readiness.

Learning & Instructional Design Oversight

In collaboration with the Senior Managers, Instructional Coordinator and subject matter experts, help provide instructional leadership to ensure cybersecurity training modules are grounded in adult learning theory, trauma informed practice, and culturally responsive pedagogy appropriate for newcomer populations.

Support the alignment of learning objectives, instructional activities, and assessments with intended cybersecurity knowledge acquisition and behaviour change outcomes, consistent with CSCP performance indicators.

Collaborate in the co-development of curriculum with instructional designers, content developers, and subject matter experts to ensure instructional consistency, accuracy, and learner relevance across delivery formats.

Ensure instructional materials integrate plain language English and French, as well as additional languages, while maintaining conceptual accuracy and integrity of cybersecurity terminology and the curriculum.

Digital Learning Systems & Technology

Oversee the integrity, security, and accessibility of the program’s Moodle based Learning Management System (LMS), ensuring secure configuration, multilingual delivery, and reliable learner access.

Ensure LMS architecture and course design support effective instructional flow, learner progression, formative assessment, completion tracking, and data extraction for reporting and evaluation.

Supervise and support the Cybersecurity Coordinator and Moodle Developer, providing leadership, direction, and performance management.

Ensure alignment between asynchronous LMS content, live scenario-based webinars, and curated multilingual learning tools.

Accessibility, Official Languages & Digital Inclusion

Ensure all learning content, platforms, and instructional materials comply with applicable federal accessibility expectations, including plain language design, captioning, alternative formats, and inclusive digital practices.

Ensure program delivery respects Canada’s Official Languages requirements, including availability of learning content and learner supports in English and French, and appropriate quality control of translated materials.

Oversee instructional and technical design choices to reduce barriers for learners with low digital literacy, limited bandwidth, or limited access to technology.

Privacy, Security & Risk Management

Oversee privacy compliance, data protection measures, and cybersecurity safeguards related to learner data and digital delivery systems.

Ensure learning technologies and instructional tools comply with Canadian privacy, data protection, and cybersecurity risk management expectations applicable to federally funded programs.

Coordinate with cybersecurity subject matter experts to ensure learning content and delivery reflect current and emerging digital threats.

Evaluation, Outcomes & Continuous Improvement

Establish and monitor measurable KPIs related to learner participation, learning outcomes, and sector capacity building.

Work with the independent evaluator to ensure instructional design and LMS data support outcome measurement and evaluation activities.

Use evaluation findings, learning analytics, and learner feedback to inform continuous improvement of curriculum design, instructional approaches, accessibility features, and learning technologies.

Stakeholder & Sector Engagement

Coordinate national engagement with settlement umbrella organizations (e.g., AMSSA, OCASI, ARAISA) to promote program uptake and sector wide learning.

Support knowledge mobilization, sustainability planning, and integration of cybersecurity learning into settlement and workforce development systems.

Performs other related duties as required.

Core Organization Competencies

Delivering Results: Consistently achieves strategic objectives by setting clear goals, prioritizing risks, and ensuring high-quality delivery across a multi-year funding cycle.

Values Alignment: Demonstrates and promotes organizational values through daily actions and decision-making, fostering a positive and inclusive work environment.

Valuing Diversity: Actively contributes to creating an environment where people from diverse backgrounds and abilities have equal access to services and resources.

Position Competencies

Ethics and Integrity: Consistently makes decisions with integrity and builds trust through transparency, fairness and accountability.

Supervision of Others: Provides clear direction, guidance, and support to team members while ensuring effective delegation of work and performance management.

Collaboration and Teamwork: Build positive relationships through open communication and mutual trust to create an inclusive and collaborative environment and work effectively with others.

Critical Thinking Skills: Consistently apply problem-solving skills to analyze complex situations, evaluate multiple perspectives, and make well-informed decisions.

What you Bring:

Bachelor’s degree in business or a related field, plus five years of progressive experience in management, —including at least two (2) years in a supervisory role; OR an equivalent combination of education, training, and experience.

Demonstrates experience managing multi-year government-funded projects, including full budget oversight, financial controls, compliance monitoring, and funder reporting.

Experience in cybersecurity or digital infrastructure management is an asset although not required

Experience working directly with/ reporting to government through government funded programs

Has experience supervising technical staff and coordinating external consultants.

Demonstrates familiarity with digital learning platforms (e.g., Moodle), secure system deployment, and user data protection principles.

Shows experience establishing KPIs, tracking measurable outcomes, and supporting formal evaluation processes.

Demonstrates strong stakeholder management and communication skills, including engagement with national partners.

Strong understanding of partnership governance, including experience managing MOUs and cross-sector collaborations (Corporate/Non-Profit).

Has experience managing project budgets and ensuring alignment with approved funding allocations.

Excellent written and verbal communication skills, with the ability to draft high-quality reports for government funders.

Possession of and the ability to maintain a clear provincial Criminal Record Check.

Knowledge of cybersecurity frameworks, risk management practices, data protection standards, and secure LMS environments considered an asset.

ISSofBC Value Proposition

Starting Salary Range: $34.94 - $48.96 per hour. *Dependent on education, training, experience, and internal equity. *Wage grids are reviewed annually. We are a proud and certified Living Wage BC Employer. Our current total compensation package continues to meet the requirements of living wages in BC to support our employees.

105 hours of vacation and 35 hours of personal leave.

Extended health and dental benefits within a month of joining.

Annual Health and Lifestyle Spending Account of $500 (prorated) to support your well-being and personal wellness.

Employer RRSP contribution at 3% with no required employee contribution.  Optional employee RRSP contribution at 1-5% with employer contribution up to 5%.

Employee and Family Assistance Program (EFAP).

Values-based organization with collaborative peers with a wide range of backgrounds and talents.

Inclusive culture and innovative workplace with opportunity for new approaches.

We acknowledge Indigenous Peoples on whose territories we are privileged to work, welcome and support newcomers, including immigrants, refugees and students. We honour the Nations who have always cared for these lands, waters, and air. In line with ISSofBC's commitment to equity, we promote inclusive employment opportunities for women, Indigenous Peoples, people with disabilities, persons of diverse sexual orientations, gender identities or expressions (2SLGBTQI+), and racialized individuals. Guided by our values of Purpose, Improvement, Belonging, and being Genuine, we strive to create a collaborative environment where diverse perspectives and unique strengths are celebrated. 

If You are Passionate about Making a Difference, Apply Now!