Manager Customs Technology (SAP Global Trade Services, Analytics, AI) 80 - 100%

Line of Service

Tax

Industry/Sector

Not Applicable

Specialism

VAT/GST

Management Level

Manager

Job Description & Summary

At PwC, our people in tax services focus on providing advice and guidance to clients on tax planning, compliance, and strategy. These individuals help businesses navigate complex tax regulations and optimise their tax positions.

In indirect tax at PwC, you will focus value-added tax (VAT), goods and services tax (GST), sales tax and other indirect taxes. Your work will involve providing advice and guidance to clients on indirect tax planning, compliance, and strategy, helping businesses navigate complex indirect tax regulations and optimise their indirect tax positions.

Your Impact

In this role, you will shape and deliver cutting‑edge customs and global trade technology solutions:

• Provide Global Trade Management (GTM) consulting with a focus on SAP GTS, Analytics and AI-based solutions for customs and trade.
• Research innovative solutions, prepare client-ready demos, test system functionalities and document processes in SAP GTS, Analytics and AI solutions.
• Continuously track the evolution, competitive landscape and market trends for GTM solutions, with particular emphasis on SAP GTS, Analytics and AI.
• Prepare compelling proposals and marketing materials for our Customs Technology services and coordinate cross-border engagements with PwC firms abroad.
• Manage orders and projects end to end: perform risk and independence assessments, finalize engagements, handle billing, and oversee project planning and tracking.
• Investigate, troubleshoot and respond to client inquiries via PwC’s SAP Global Trade Services (SAP GTS) helpdesk.

Your Skills

You bring a strong mix of technical and consulting capabilities and enjoy working in an international environment:

• At least 4 years’ experience working with SAP GTS, Customs Analytics or AI solutions for trade in an international setting.
• Knowledge of SAP GTS Customs Management, Compliance Management and/or Trade Preference Management or Customs Analytics and AI for trade.
• Experience in transitions / migrations to SAP GTS Edition for HANA.
• Completion of at least one end‑to‑end SAP GTS implementation cycle.
• Solid understanding of SAP SD and MM processes.
• SAP GTS configuration skills; experience with SAP debugging / ABAP and consulting services is an advantage.
• Hands‑on experience with Customs Analytics and/or AI solutions for customs and trade.
• Strong service-oriented mindset; you enjoy interacting with people and are willing to travel to serve clients.
• High level of comfort working with numbers and a clear affinity for technology.
• Strong attention to detail and excellent problem‑solving skills, especially for digital/IT and process-related challenges.
• Excellent teamwork, interpersonal, listening and communication skills.
• Fluency in English; German and/or French is a strong plus.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Tax, Coaching and Feedback, Communication, Corporate Tax Planning, Creativity, Customs Brokerage, Customs Regulations, Customs Tariffs, Customs Valuation, Embracing Change, Emotional Regulation, Empathy, Inclusion, Indirect Tax, Indirect Tax Controversies, Input Value Added Tax (VAT), Intellectual Curiosity, International Taxation, Learning Agility, Optimism, Professional Courage {+ 17 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date