Manager - Carrier Sales

Schedule: FT

Job Type: Hybrid

Salary Type: Salary

Req #: 2379

About the Role

As the Manager, Carrier Sales your primary responsibility is to lead and manage a carrier sales team operating with a designated set of carriers. Your key objective revolves around fostering sales growth within this cohort by directing and motivating representatives towards targeted KPIs including volume, auto-booking and others. This pivotal role demands a strategic leader equipped with sales management acumen, the ability to develop carrier representatives, strong communication skills, strong collaboration skills, and a profound comprehension of our product offerings.

What the Candidate Will Do

• Provide effective leadership to the carrier sales team.

• Conduct coaching and mentoring sessions for the development of carrier representatives.

• Establish performance expectations for each representative through consistent feedback and follow-ups.

• Hold biweekly one-on-one discussions with each representative.

• Leading expert in current market conditions, which you will be responsible for communicating to your reps, contracted agents, and AM peers

• Deny or approve offers from the product, team, and contracted agents

• Communicate often with your AM, pricing, and peers about changes in booking patterns, market conditions, and service expectations

• Proactively identify and communicate issues, propose and implement solutions for continuous improvement regarding processes, cost, service, and profitability 

• Define expectation lists for individual representatives.

• Share pertinent market updates and information regarding the Strat fleet Cohort across the country

• Engage with regional sales teams and the Sr. Manager.

• Ensure optimal coverage and service quality on loads.

• Monitor and mitigate abandonment percentage to maintain operational efficiency.

• Supervise load updates to uphold exceptional service standards for our customers.

Basic Qualifications

• Bachelor’s degree or relevant experience

• Minimum of 2+ years of management or leadership experience

• Logistics experience in Carrier Sales or related experience.

Preferred Qualifications

• Intermediate analytical background and knowledge of analytical tools (Excel, etc.)

Benefits & Compensation for U.S. Employees

Employees working more than 30 hours in the US at Uber Freight are eligible for benefits like a company sponsored health plan, dental and vision benefits, 401k match, financial and mental wellness benefits, parental leave, short- and long-term disability coverage, life insurance and more. US based employees may also be eligible for a performance or sales incentive bonus program, participation in Uber Freight equity awards, and other types of compensation depending upon the role.

Illinois: The target salary for this position is $66,000-95,000

About Uber Freight

Uber Freight helps companies move goods more reliably and efficiently. We bring together the technology, people, and transportation capacity they need, using real‑time data from millions of shipments to guide smarter decisions. That helps customers spot issues early, avoid costly surprises, and deliver on time. Uber Freight works with 1 in 3 Fortune 500 shippers across North America and manages over $17B in freight. Learn more at www.uberfreight.com.

Candidate Privacy Notice

Uber Freight is committed to protecting the privacy of our candidates. We collect and process personal data in accordance with applicable data protection laws. For detailed information on how we handle candidate data, please review our Candidate Privacy Notice.

EEOC

Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.