Manager - Carrier Management

Schedule: Full Time

Job Type: Hybrid

Salary Type: Salary

Req #: 2498

About the Role

The Uber Freight Manager, Carrier Management leads a team of Carrier Managers who work directly with specific accounts/customers. The Manager will ensure that the Carrier Managers are providing strategic value, to their customers, through end-to-end route guide management (managing carrier performance, supporting operational excellence, and procuring carrier capacity). The Manager, Carrier Management will also manage and build the relationships with the top Uber Freight strategic carriers.

What the Candidate Will Do

• Lead team of direct reports. Manages own projects and team members workload.

• Provide support and direction to Carrier Managers as needed

• Conduct monthly or quarterly business reviews with strategic carriers. Develop and enhance relationships with top, strategic carriers.

• Ensures direct reports are distributing scorecards for all account-specific carriers, and managing towards KPI expectations.

• Develops SOPs and identifies best practices for all carrier management processes.

• Understand the current market trends.

• Proactively identify opportunities for continuous improvement.

• Engage with Operational teams to identify needed capacity, carrier performance, and rectify escalated issues experienced by the Operations team.

• Engage with Client Engagement teams to align and deliver upon customer strategies.

• Lead in the development of capacity solutions for Uber Freight Clients

• Lead Internal Benchmarking Activities

• Evaluate on cost outside of annual contracted rates – identify opportunities for save

• Consulting support of Uber Freight-run procurement events and mini-bids. Oversee Carrier Manager efforts to facilitate procurement process.

Travel

• Some travel required

Basic Qualifications

• At least a High School diploma or GED equivalent

• At least 3 years People Management experience within transportation/logistics

• Experience managing logistics providers

Preferred Qualifications

• Bachelor's degree in Supply Chain, Business, Engineering, or related field

• 8 years or more analyzing and managing Truckload transportation, either at a shipper, carrier or 3PL. Knowledge of truckload industry, major carriers, cost drivers, and best practices.

• Expertise in market trends as it applies to transportation cost, and high level knowledge of online bidding tools

• High Level Knowledge of Tableau

• Knowledge of Federal Regulations (Including DOT, FMCSA, CSA, HOS, etc.)

• Advanced Knowledge of Microsoft Office of Google Workspace

Benefits & Compensation for U.S. Employees

Employees working more than 30 hours in the US at Uber Freight are eligible for benefits like a company sponsored health plan, dental and vision benefits, 401k match, financial and mental wellness benefits, parental leave, short- and long-term disability coverage, life insurance and more. US based employees may also be eligible for a performance or sales incentive bonus program, participation in Uber Freight equity awards, and other types of compensation depending upon the role.

About Uber Freight

Uber Freight helps companies move goods more reliably and efficiently. We bring together the technology, people, and transportation capacity they need, using real‑time data from millions of shipments to guide smarter decisions. That helps customers spot issues early, avoid costly surprises, and deliver on time. Uber Freight works with 1 in 3 Fortune 500 shippers across North America and manages over $17B in freight. Learn more at www.uberfreight.com.

Candidate Privacy Notice

Uber Freight is committed to protecting the privacy of our candidates. We collect and process personal data in accordance with applicable data protection laws. For detailed information on how we handle candidate data, please review our Candidate Privacy Notice.

EEOC

Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.