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Manager - Business Process Engineering

Jiostar

Mumbai permanent

Posted: January 21, 2026

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Quick Summary

The Manager - Business Process Engineering role involves translating business needs into functional requirements, ensuring system solutions align with business processes and objectives, and managing end-to-end project planning, execution, and closing projects while ensuring delivery on time, within scope.

Job Description

Job Summary: The role requires understanding business needs, translating them into functional requirements, and ensuring system solutions align with business processes and objectives. To act as a bridge and liaise between business stakeholders, cross-functional teams, engineering & vendor teams. Ensure seamless Business Operations and Compliance adherence. Would be responsible for both implementing functional & system requirements and managing end-to-end project planning, executing, and closing projects while ensuring delivery on time, within scope. This role requires a balance of functional analysis expertise, project execution, Business operations, and strong stakeholder management.


Key responsibilities::
• Gather, analyze, and document business and functional requirements from stakeholders
• Translate business needs into detailed functional specifications and use cases
• Collaborate with developers, architects, and QA to ensure accurate system implementation
• Analyze existing systems and processes to identify gaps and improvement opportunities
• Support system design, configuration, and testing activities
• Validate solutions through functional testing and user acceptance testing (UAT)
• Maintain documentation such as process flows, functional specs, and data mappings
• Provide support during system rollout and post-implementation phases
• Act as a subject matter expert for assigned applications or systems
• Develop detailed project plans and schedules
• Lead cross-functional teams and coordinate internal and external resources
• Ensure seamless Business Operations and Compliance adherence
• Ensure adherence to organizational processes and governance standards
• Manage change requests and scope adjustments


Skills and attributes for success::
• Strong understanding of SDLC, system integrations, and enterprise applications
• Excellent requirements elicitation and documentation skills
• Strong analytical and problem-solving skills
• Proven experience as a Functional Analyst, Business Analyst, Project Management or similar role
• Ability to communicate effectively with both technical and non-technical stakeholders
• Knowledge of Agile and/or Waterfall methodologies
• Domain knowledge relevant to the business
• Experience working in matrixed or cross-functional environments
• Demonstrated ability to manage multiple workstreams and priorities


Preferred education and experience::
• Graduation with a technical background and 8–11 years of relevant experience


About Us
Perched firmly at the nucleus of spellbinding content and innovative technology, JioStar is a leading global media & entertainment company that is reimagining the way audiences consume entertainment and sports. Its television network and streaming service together reach more than 750 million viewers every week, igniting the dreams and aspirations of hundreds of million people across geographies.

JioStar is an equal opportunity employer. The company values diversity and its mission is to create a workplace where everyone can bring their authentic selves to work. The company ensures that the work environment is free from any discrimination against persons with disabilities, gender, gender identity and any other characteristics or status that is legally protected.

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