Manager Business Development (Medical Broking)
Confidential
Posted: February 10, 2026
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Quick Summary
The Manager Business Development role involves developing and executing business growth strategies to drive revenue growth and expand the company's presence in the medical broking market.
Required Skills
Job Description
ABOUT ZAMARA
The Zamara Group is a diversified financial services business specialising in pensions, medical services, insurance and actuarial solutions. Headquartered in Nairobi, Kenya, the Group has a presence in eight countries and a Pan-African ambition. Zamara has a rich heritage in Kenya spanning over 30 years.
Since its inception, the firm has significantly grown in terms of size, client base and range of services. The Group has been at the forefront of industry, influencing the way it works and at the cutting edge of innovation.
Zamara’s higher purpose is to create a financially secure and prosperous society. The Zamara culture is based on the values of Simplicity, Empathy and Trust.
ABOUT THE ROLE
Achieving Zamara’s ambitious strategic priorities will be complex and challenging. Its continued success will be dependent on building and retaining a world-class team.
We are seeking a dynamic Manager Business Development for our Medical Broking team, to drive business growth in medical insurance broking by sourcing new clients, offering advisory services, and building strong relationships with corporate and institutional clients in line with Zamara’s strategic goals.
KEY ROLES & RESPONSIBILITIES
In more detail, the areas of responsibility include:
Business Development & Growth
Support new business acquisition through proposal development, tenders, and presentations.
Partner with the business development team to structure competitive and differentiated medical solutions.
Identify cross-selling opportunities across Zamara’s broader risk, insurance, and pension offerings.
Contribute to thought leadership on medical insurance trends, SHA integration, and healthcare financing in Kenya.
Client Relationship Management
Develop and maintain strong relationships with key decision makers and HR teams.
Ensure high levels of client satisfaction and retention.
Advisory and Technical Support
Provide expert advice on benefit design, market benchmarking, and underwriting options.
Liaise with underwriters to structure optimal medical insurance solutions.
Interpret policy terms and guide clients on exclusions, claims procedures, and provider access.
Market Intelligence and Reporting
Monitor competitor activity, pricing trends, and innovation in medical insurance.
Generate periodic performance reports and pipeline forecasts.
People Leadership
Lead, coach, and develop the BD teams.
Set clear performance objectives and conduct regular performance reviews.
Build a high-performance, client-centric culture focused on accountability and continuous learning.
The following experience is preferred:
KEY SKILLS & COMPETENCIES
Strong technical knowledge of medical insurance products.
Excellent negotiation and stakeholder management skills.
Financial and analytical capability, including claims and loss ratio analysis.
Client advisory and presentation skills, including engagement with senior executives.
Leadership, people management, and team development capability.
Strong understanding of the Kenyan healthcare and insurance market.
QUALIFICATION & EXPERIENCE
Bachelor’s degree in insurance, Actuarial Science, Business, Finance, or a related field.
Professional qualifications such as ACII, AIIK, LOMA, or equivalent are highly desirable.
Minimum of 7 –10 years’ experience in medical insurance brokerage, underwriting, or healthcare benefits management.
Demonstrated leadership experience managing teams and complex client portfolios.