Manager, Business Development

About Acquia

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia is positioned as a market leader by the analyst community and is listed as one of the world’s top software companies by The Software Report. We are Acquia. We are a global company with employees located in more than 30 countries, and we’re building for the future. We want you to be a part of it!

The Manager, Business Development is responsible for developing and running a team that works closely with the sales team to drive the growth of Acquia products from new and existing accounts. The focus will be on coaching Outbound business development representatives, maximizing lead qualification and conversation rates while mentoring the team to ensure they are hitting and excelling key performance metrics. The successful candidate must be able to clearly understand and articulate the Acquia servicing value proposition. The Manager, Business Development will work closely with the sales organization to collaborate, develop plans, and share feedback on marketing campaign effectiveness. Good business judgment and skills will be crucial, as this position will require interaction with prospective customers and senior level management.

Responsibilities

• Manage a team of Outbound Business Development Representatives

• Responsible for successfully leading a team to goal achievement of appointment setting, opportunities, and revenue targets

• Participates as a team member in strategic and tactical planning for the organization

• Responsible for coaching, performance management and career development of the team

• Implements and maintains sales best practices

• Contributes to the development and implementation of rules of engagement as well as policies, procedures and programs

• Responsible for hiring, training and ramp-up of new team members

• Manages performance metrics for team members

• Drives exhaustive lead penetration, high activity standards and pipeline management

• Develops, maintains monthly, quarterly team forecasts and reporting

• Arranges on-going product and competitive trainings

• Supports all tactical management functions

• Suggests improvement to optimize lead qualification process

• Work closely with sales team

• Perform research and intelligence gathering on prospects

• Extend/deepen relationships with customers to further qualify and penetrate accounts and articulate the Acquia message

• Report on team performance by identifying and implementing actions needed for achievement of goals

Qualifications

• Bachelor’s Degree

• 1-3+ years of relevant, transferable and previous management experience (e.g., inside sales, outbound market research) working closely with a sales team

• Prior enterprise software experience is a plus

• High energy, results oriented, driven professional

• Demonstrated skills mentoring, training and providing feedback

• Excellent business judgment

• Ability to prioritize effectively and work independently

• Ability to work in teams to develop strategies and action plans, and to share results

• Knowledge of technical marketplace and IT organizational structures

• Comfortable interacting with potential clients on the telephone and over email

• Desirable applicants will have knowledge of sales and sales process and familiarity with a CRM Reward

We are an organization that embraces innovation and the potential of AI to enhance our processes and improve our work. We are always looking for individuals who are open to learning new technologies and collaborating with AI tools to achieve our goals.

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.