Manager, Billing Operations

Are you up to the challenge of working directly with the Executive leadership of a US NASDAQ company on developing and organizing the financial strategy for different lines of business? If yes, keep reading! 

At Altisource (NASDAQ: ASPS) we build world-class technologies and services for the mortgage and real estate industry and are well poised to help revolutionize how homes are bought, sold, and managed. In the US, we partner with 7 out of the top 10 mortgage servicers, operate one of the top three real estate auction websites, and manage a cooperative which represents a 15%+ market share of the $1.8tn US Originations market. 

Our Innovation Starts with YOU!

Altisource’s Vision to drive innovation that powers the mortgage and real estate lifecycle is made possible by an inclusive culture that celebrates the diverse voices of our employees. We believe that diversity in gender, age, religion, ethnicity, sexual orientation, identity, physical ability, neurodiversity, socioeconomic background, and experience, fosters creativity, challenges groupthink, and makes our Company stronger. At Altisource, anyone can prosper and have a positive impact on our path toward success, irrespective of their background.

We are committed to fair and impartial hiring, training, and growth opportunities. We also provide employee training to help foster their ability to work with one another in an inclusive manner. Altisource is an Equal Opportunity Employer, and our employment decisions are based on merit, qualifications, and business needs.

• Lead and actively work with a team of three Billing Analysts to meet deadlines and SLAs.
• Drive customer billing and cash application on QuickBooks, ensuring accuracy and timeliness across all products and services.
• Manage invoicing and cash reconciliations between QuickBooks and Oracle, ensuring proper audit trails and compliance.
• Respond promptly to customer queries and manage the Zendesk queue with a 24-hour turnaround.
• Drive cash collection efforts by partnering with Accounts Receivable on weekly and monthly receivable reporting, presenting open items in billing and receivables leadership meetings, and following up on ageing of receivables to reduce overdue balances.
• Partner with Client Relationship Managers to resolve billing issues and accelerate collections.
• Support audits, SOX compliance, and contribute to process improvements and control enhancements.

• Experience Chartered Accountant, ACCA or equivalent
• 4+ years of proven operational experience in billing and finance
• Proven hands-on leadership experience managing teams in a fast-paced environment
• Strong communication and interpersonal skills to engage with customers and internal stakeholders
• Autonomous, organized, proactive, and highly responsive in managing priorities.

WORKING AT ALTISOURCE ADVANTAGES

Prosperity

· Competitive salary based on your experience and skills 

Good Health

· Comprehensive insurance plans; - Medical insurance for employees and family, Personal Accident Benefit and Life Insurance for employees

· Wellness Programs – Doctor support, Psychologist, Counselor, Onsite health checkup camps, etc.

Happiness

· 10 paid holidays, plus 26 paid days off per year

· Lots of employee engagement activities

OUR CORE VALUES

 For our employees, customers, and shareholders, we commit to…

·         Act with Integrity – exhibit unwavering integrity, compliance, and ethical conduct at all times

·        Energize People – enable exceptional people to energize their teams and drive results

·        Empower Innovation – reward the relentless creation of innovative and compliant solutions to achieve our mission and generate value for our customers

·        Exceed Customer Expectations – execute world-class solutions to deliver value and delight our customers

·        Win as a Team – embrace the passion, energy, and power of our global teams to win as “One-Altisource”

·        Enrich Communities – create positive impacts for the communities where we live and serve