Manager, Bancassurance, Commercial

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

• Ensure effective financial planning, monitoring and reporting for the Business Bank and/ or CIB segments within the bank by setting budgets, tracking performance against financial and strategic targets.
• Providing monthly performance reports and insights to the business to support informed decision making and achievement of business objectives.
• Develop and manage Bancassurance financial and sales budgets, monitor and report performance against targets.
• Review the sales on-boarding processes to have all Bancassurance products embedded at the point of sale.
• Establish effective reporting and cross-selling measurement systems and continuously review IT, financial, and management information systems to ensure efficiency and informed decision making across the bank.
• Oversee integration of insurance products across business units, ensuring compliance, efficiency and profitability.
• Drive product development, pricing, and customer communication in line with Bancassurance strategy and regulations.
• Ensure strong collaboration with brokers, insurers, and internal banking teams to enhance service delivery.
• Review and optimise internal processes, systems and reports to support growth and informed decision making.
• Ensure effective human resource management by providing comprehensive training on Bancassurance products, systems and procedures.
• Ensure all staff have access to and comply with established processes while addressing support and performance needs across business units.
• Deliver, superior customer experience through efficient, secure, and comprehensive Bancassurance solutions.

Qualifications

• B.Com / B. Admin or other relevant qualification.
• Insurance qualification, minimum Higher certificate in short-term insurance.
• Professional affiliation with Insurance Institutes will be an added advantage. 

Experience

• Minimum 5 years insurance experience, 3 years of experience at supervisory role.
• Insurance sales management experience
• An understanding of the interaction between the strategic, operational and sales management of a business coupled with the banking and/or insurance industry.
• Financial management, relationship management and insurance sales experience will be an added advantage.

Technical Competencies

• Promote Good Governance,

Risk & Control
• Attitude of Customer Experience
• Insurance Products & Services
• Insurance and Bancassurance knowledge
• Financial and Business Management knowledge
• Data reporting competencies
• Process and operations competencies

Skills

• Analytical and reporting skills
• Leadership and people management skills
• Relationship and stakeholder management skills
• Customer experience skills
•  Strategic and competitive skills
• Operational skills