Manager, Application Engineering - North America

About Applied Intuition

Applied Intuition is the vehicle intelligence company that accelerates the global adoption of safe, AI-driven machines. Founded in 2017 and now valued at $15 billion following its recent Series F funding round, Applied Intuition delivers the Vehicle OS, Self-Driving System, and toolchain to help customers build intelligent vehicles and shorten time to market. 18 of the top 20 global automakers and major programs across the Department of Defense trust Applied Intuition's solutions to deliver vehicle intelligence. Applied Intuition services the automotive, defense, trucking, construction, mining, and agriculture industries and is headquartered in Mountain View, CA, with offices in Washington, D.C., San Diego, CA, Ft. Walton Beach, FL, Ann Arbor, MI, London, Stuttgart, Munich, Stockholm, Bangalore, Seoul, and Tokyo. Learn more at applied.co.

We are an in-office company, and our expectation is that employees primarily work from their Applied Intuition office 5 days a week. However, we also recognize the importance of flexibility and trust our employees to manage their schedules responsibly. This may include occasional remote work, starting the day with morning meetings from home before heading to the office, or leaving earlier when needed to accommodate family commitments. (Note: For EpiSci job openings, fully remote work will be considered by exception.)

About the role

Applied Intuition is seeking a Regional Application Engineering Manager to lead and scale a world-class team of Application Engineers responsible for customer onboarding, integrations, training, and technical support. This leader will raise the technical bar across the team, ensure customers are receiving fast and accurate assistance, and drive measurable customer success and adoption of Applied’s tooling.

You will manage the group responsible for office hours, Level-1 support, debugging, bug and feature triage, and PMing customer issues—ensuring high-quality execution, strong processes, and continuous learning across the team. This is a hands-on technical leader who cares deeply about engineering quality, customer workflows, and building a team culture focused on responsiveness, problem-solving, and value delivery.

At Applied Intuition, you will:

• Lead and develop the Application Engineering team, setting high standards for technical excellence and customer success

• Ensure excellent customer support and adoption by overseeing office hours, Level 1 triage, troubleshooting quality, and proactive training and enablement

• Drive strong technical workflows by standardizing debugging practices, improving bug/feature intake, and ensuring effective PMing and escalation of customer issues

• Provide clear customer insights to Product and Engineering, influencing roadmap priorities and release quality

• Build a repeatable and scalable motion to land enterprise engagements and expand among existing customers' usage of the tools. Measure and monitor health to drive success within existing customer engagements

• Partner cross-functionally with Solutions Engineering and Sales to ensure smooth handoffs, healthy deployments, and measurable customer value

• Work closely with key leaders, such as managers, Directors, and VPs, at our customers to identify and pursue strategic, high impact engagements

We're looking for someone who has:

• 5+ years of experience in application engineering, customer success engineering, solutions engineering, or similar customer-facing technical roles

• Hands-on people management experience leading technical or customer-facing engineering teams

• Strong technical capabilities, including the ability to coach engineers

• Proven ability to scope and deliver complex technical engagements across engineering functions to drive customer value and adoption

• Strong customer presence and communication skills—able to work with autonomy developers, QA teams, and senior technical leaders

Nice to have:

• Background in simulation tools, developer tooling, QA, or CI/CD workflows

• Experience with automotive OEMs, suppliers, or robotics/AV development teams

• Experience with simulation software, robotics, or autonomous systems

• Engineering degree

Autonomy is one of the leading technological advances of this century that will come to impact our lives. The work you’ll do at Applied will meaningfully accelerate the efforts of the top autonomy teams in the world. At Applied, you will have a unique perspective on the development of cutting edge technology while working with major players across the industry and the globe.

Compensation at Applied Intuition for eligible roles includes base salary, equity, and benefits. Base salary is a single component of the total compensation package, which may also include equity in the form of options and/or restricted stock units, comprehensive health, dental, vision, life and disability insurance coverage, 401k retirement benefits with employer match, learning and wellness stipends, and paid time off. Note that benefits are subject to change and may vary based on jurisdiction of employment.

Applied Intuition pay ranges reflect the minimum and maximum intended target base salary for new hire salaries for the position. The actual base salary offered to a successful candidate will additionally be influenced by a variety of factors including experience, credentials & certifications, educational attainment, skill level requirements, interview performance, and the level and scope of the position.

Please reference the job posting’s subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the location listed is: $180,000 - $240,000 USD annually.

Don’t meet every single requirement? If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Applied Intuition is an equal opportunity employer and federal contractor or subcontractor. Consequently, the parties agree that, as applicable, they will abide by the requirements of 41 CFR 60-1.4(a), 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a) and that these laws are incorporated herein by reference. These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. These regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability. The parties also agree that, as applicable, they will abide by the requirements of Executive Order 13496 (29 CFR Part 471, Appendix A to Subpart A), relating to the notice of employee rights under federal labor laws.