Maintenance Supervisor

We’re Tovala, a food-tech company reinventing home cooking to save consumers time. Through an innovative combination of hardware, software, and fresh food delivery, we make it incredibly simple for anyone to prepare and enjoy delicious, home-cooked meals without sacrificing time to do whatever matters to them. Through our superior technology, product experience and food quality, we have separated Tovala from the busy pack of other meal delivery businesses. In the process, we’ve amassed a loyal, rapidly growing following and our retention, product engagement and customer NPS are all best-in-class. We’ve raised over $100mm from great investors like Left Lane Capital, Origin Ventures, Y Combinator and Comcast Ventures and have invested strongly in building a unique culture that fosters growth, personal development and camaraderie.

Position Summary:
In this role, you will take ownership of the maintenance and repair operations at our Production facilities. This is a hands-on, working supervisor role — you’ll spend most of your time troubleshooting equipment, performing repairs, and responding to floor calls in a fast-paced food manufacturing environment. You’ll partner closely with your technician to keep production running smoothly and ensure equipment is maintained safely, reliably, and efficiently. This role is perfect for someone who enjoys understanding how machines work, solving problems at the root cause, and making a direct impact on daily operations while making their mark in a growing food-tech company.

Location: West Valley City, UT

How you will spend your time at Tovala::
• Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
• Responding to equipment breakdowns and performing hands-on electrical and mechanical troubleshooting
• Performing preventive maintenance, repairs, and equipment adjustments alongside the maintenance technician
• Coordinating maintenance and repairs, using internal staff or external vendors
• Supervising maintenance staff (small team; working supervisor role)
• Managing the preventative maintenance calendar and schedule to ensure reliable operation of facilities and equipment, as well as compliance with regulatory requirements
• Partnering with other functions to manage prioritization of maintenance, repair, and construction work
• Maintaining documentation of maintenance and repairs
• Maintaining a book of Standard Operating Procedures for equipment
• Training machine operators and staff managers on proper equipment usage
• Maintaining a well-equipped and capable Maintenance Shop that can respond quickly to the facility's equipment issues
• Managing a maintenance budget, tracking expenses, and coordinating larger repair costs with finance
• Participating in the evaluation of new equipment purchases, installation of equipment, and run-in of new equipment to make it part of normal operations
• Other duties as assigned

Supervisory Responsibilities:
• Directly supervises 1-4 employees (team size flexible)
• Plans, assigns, and approves work
• Coordinates employee schedules
• Participates in hiring, discharge, and performance management

Food Safety Responsibilities:
• Report any food safety and quality problems to personnel with authority to initiate action.
• Follow and uphold procedures outlined in the Food Safety Plan and the Food Quality Plan and any other programs that support the SQF system and other 3rd party programs/audits.
• Responsible for taking necessary action on all food safety and quality problems reported or observed.
• Ensure a trained designee is appointed to cover for absences or vacancies.

Physical Demands::
• Comfortable standing, bending and lifting up to 8 hours.
• Able to lift up to 50 pounds
• Comfortable working in hot and cold environments

Work Environment::
• Maintenance: Work is normally in a plant environment. Can include working outside in all weather conditions, working in confined spaces and in poorly lighted areas, walking on uneven, slippery surfaces and encountering forklift traffic.

About you: :
• Strong electrical troubleshooting skills (single-phase, three-phase, low & high voltage)
• Hands-on mindset — comfortable spending most of your day on the production floor
• Previous supervisory experience; able to mentor and guide a technician
• Comfortable with a wide range of tools, machines, and equipment
• Always curious to understand how things work
• Experience managing industrial HVAC/R systems, certification a plus
• Strong project management skills
• You’re a forward-thinking mechanic - you know how to fix a problem, so that it doesn’t occur again
• You genuinely care for the machines and equipment you work with and want to teach others how to best care for this equipment
• You are a problem solver, you can tackle unfamiliar tasks with resourcefulness and minimal guidance
• You like working in a fast-paced environment, and can stay calm, prioritize, and problem-solve during urgent situations
• Food has played (or continues to play) an important role in your life.

Education, Experience, Licenses and Certifications::
• A bachelors in Mechanical Engineering, Electrical Engineering or Engineering Technician preferred
• 3+ years of maintenance experience within food manufacturing
• Previous supervisory experience required
• Strong mechanical and electrical troubleshooting experience
• Experience with CMMS systems preferred

Compensation / Benefits:
• Tovala uses market data, geography, and placement of internal employees to determine salary.
• Additionally, we offer all employees real ownership in the company in the form of a competitive equity package.
• Flexible paid time off (with a minimum of 15 days off you HAVE to take).
• Comprehensive healthcare coverage we really invest in401k with match.
• Free Tovala Smart Oven and discounted Tovala meals.
• Paid holidays and our winter holiday office shutdown where the offices and facilities close for a week around Christmas and New Years.
• Various other perks - recognition programs, continued learning stipend, casual dress code, in-office coffee, snacks and drinks, and Tovala swag.

The values we hold dear

Put the team first
We put what is best for the broader team ahead of what is best for ourselves or our immediate department.
Get s#!t done (well)
We celebrate people at all levels for delivering high impact work that expands the bounds of what we’re able to do.
Connect the dots
We engage with curiosity to learn how our work impacts others so that we can problem-solve holistically and work collaboratively.
Be Direct
We share our perspective openly and directly, even when it feels difficult to do so.
Embrace the obstacles
We rise to meet challenges with a sense of urgency, resolve, and optimism.
Champion the customer
We consider and prioritize our customer in all of our decisions

At Tovala we‘re committed to building a workplace that represents a variety of backgrounds, skills, and perspectives and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Everyone is welcome here!