Maintenance Manager

Department: Property Management

Reports to: Facility Operations Manager

Positions Supervised: While this role does not include direct supervision of Maintenance Technicians, it provides secondary support to the Facilities Operations Manager, assisting with coordination of maintenance activities, communication, and operational follow‑through.

Status: Full-time

Fair Labor Standards Act (FLSA) Classification: This position is classified as exempt and is not eligible for overtime under the Fair Labor Standards Act.

Why Chinburg?

Founded by Eric Chinburg in 1987, Chinburg is a dynamic and growing company based in the Seacoast region of New Hampshire with projects and properties in NH, ME, and VT. Over four decades, the company has evolved from a small business into one of the most trusted names in quality development, building, renovation, construction management, and property management. Chinburg’s success is rooted in building strong relationships with customers, employees, and business partners alike.

Chinburg is known for its innovative development philosophy and commitment to incorporating best practices, including a strong focus on green building principles. Our expanding team includes professionals from diverse educational backgrounds. In recent years, we have welcomed top talent from respected institutions such as Northeastern University, Wentworth Institute of Technology, the University of New Hampshire, and MIT. On our team, we have experienced professionals from various industries and trade certifications. We have a strong focus on professional development.

At our core, Chinburg remains a family-founded business, and we continue to embrace new employees as part of our extended family. We value individuals who bring warmth and confidence, along with grit and determination, to our team.

Position Summary: The Maintenance Manager performs and supervises general maintenance and repairs on commercial and residential rental properties, including both common areas and individual units.

Supervisory/Leadership

Provide secondary direction, guidance, and supervision of maintenance staff and contractors on the property.

Partner with the Facilities Operations Manager to prepare and implement weekly maintenance staff schedules.

Train maintenance staff to ensure proper performance of duties in alignment with company policies, procedures, and standards.

Provide timely feedback to technicians, offering positive reinforcement for strong performance and corrective guidance when needed.

Assist with developing strategies, organizational processes, and company policies related to maintenance and service operations.

General Responsibilities

Oversee preventive maintenance and emergency services (on and off hours).

Monitor quality control for daily maintenance tasks, turnovers, small projects, commercial fit‑ups, and unit renovations.

Conduct regular site walks with Property Managers to support preventive maintenance planning.

Collaborate with Property and Facilities Managers to ensure the grounds and buildings meet company standards.

Assist the Property Manager with inventory control, including monthly counts and recommendations for supplies and equipment.

Support contractor‑related activities, including bids, contracts, scheduling, and oversight of work performed.

Assist Operations and Property Managers with project oversight and identifying contractors or services to meet operational needs.

Provide training and support for CPM maintenance systems and operational processes, ensuring timely completion and documentation of work orders.

Ensure consistent implementation of company maintenance policies and procedures.

Oversee safety practices for all work projects and work orders.

Demonstrate professionalism and respect toward residents, families, visitors, vendors, and employees to maintain a courteous and responsible environment.

Perform other duties as assigned.

Knowledge, Skills, and Abilities:

Demonstrate strong knowledge and capability in areas such as cleaning, painting, lawn care, snow removal, lighting replacement, plumbing, electrical work, roof repairs, HVAC maintenance, appliance evaluation and repair, furniture/fixture relocation, sprinkler and fire alarm systems, IR testing, and related tasks.

Excellent written and verbal communication skills.

Strong customer service mindset.

Commitment to representing the Chinburg brand.

Demonstrates a strong sense of urgency in completing tasks.

Exceptional attention to detail, delivering accurate, high‑quality work within established time frames.

Able to work independently as well as collaboratively with team members; highly organized, dependable, and detail‑oriented.

Quick to learn new skills and adapt to changing needs.

Proficient across multiple trades and able to recognize quality workmanship.

Strong troubleshooting abilities when issues arise.

Capable of managing multiple tasks simultaneously while maintaining a high level of accuracy.

Other Essential Requirements:

Attendance is mandatory.

Ability to show respect in the workplace, cooperation and interaction with customers, vendors, co-workers, and the public.

Comply with all Personnel Policies.

Ability to review and acknowledge understanding of and compliance with Chinburg Code of Safety Practices.

Must possess a valid driver’s license, have reliable transportation and acceptable driving record.

Ability to complete trainings as required by the company.

Must be proficient with Management software systems and programs.

Essential Physical Demands:

NA (Not Applicable)

Seldom (1-10% of the time)

Occasional (10-30% of the time)

Frequent (30-70% of the time)

Constant (over 70% of the time)

Sitting - Occasionally, Climbing ladders - Frequent, Standing - Frequent, Working at heights/balancing - Occasional, Walking - Frequent, Bending/twisting at waist - Frequent, Driving - Frequent, Kneeling/Squatting/Crouching -  Frequent, Lifting <25# - Frequent, Crawling - Occasional, Lifting 25-50# - Frequent, Reaching above shoulder -  Occasional, Lifting >50# - Frequent, Repetitive hand/arm movement - Occasional, Carrying <25# - Frequent, Handling/Grasping - Occasional, Carrying 25-50# - Frequent, Fine finger manipulation - Seldom, Carrying >50# - 

Frequent, Seeing - Constant, Pushing/Pulling - Frequent, Hearing - Constant, Climbing stairs - Frequent, Talking - 

Constant

The above statements are intended to describe the general nature and level of work performed. This job description does not represent an exhaustive list of all responsibilities, duties, and skills assigned to this position. This position description is not intended as and does not create a contract of employment between the company and any individual employee. The company reserves the right to change this position description at any time within its sole discretion.

Equal Opportunities:

Chinburg is an Equal Employment Opportunity Employer that is committed to diversity, equity, and inclusion. We take unbiased action to offer employment and advancement opportunities to all applicants, without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or ability status. Our methods for hiring include ensuring that all available opportunities are fairly promoted and in a manner accessible to all potential applicants.