Machine Learning Engineer II (ASR)

What we want to accomplish and why we need you

Suki is a leading technology company that provides AI voice solutions for healthcare. Its mission is to reimagine the healthcare technology stack, making it invisible and assistive to lift the administrative burden from clinicians. Its flagship product is Suki Assistant, an AI assistant that uses generative AI to automatically create clinical documentation by ambiently listening to patient-clinician conversations. Suki helps clinicians complete notes 72% faster on average, assists with other tasks including coding and answering questions, and generates incremental revenue for organizations, delivering a 9X ROI in year 1. Suki also offers its proprietary AI and speech platform, Suki Platform, to partners who want to create best-in-class ambient and voice experiences for their solutions. Clinicians that use Suki already spend over 70% less time on administrative tasks, and we’re striving to do even better. Come and join us!

We are a user-driven company and are committed to making sure every pixel of our product is in service of the doctors. We’re a team of technologists, clinicians, and industry experts working together to push the limits on technology used in medicine. We’re confident enough to move fast and talented enough not to break things. Check out this short video to learn more about our mission and our culture.

Our tech stack includes GCP, Kubernetes, Golang, Python, React, C++, TypeScript, JavaScript, Swift, Kotlin, gRPC, and GraphQL.

What will you do everyday?

You will address the computational infrastructure with your knowledge and prior experience in ASR & NLP techniques and make improvements to our current processes. You will work directly on the platform that powers our microservices. You’ll help scale our platform for thousands of doctors and help improve usability. You’ll implement a microservices architecture and you’ll use Go to do it all. And you’ll be magnificent.

Ok, you're sold, but what are we looking for in the perfect candidate?

• Action oriented: You love to build. You like to ship fast and quickly iterate.

• Creativity: You enjoy listening to user feedback and then building products in novel ways. You’re resourceful and enjoy finding alternate paths to success.

• Problem solving: you use data to help point you in the correct direction. You optimize relentlessly. You think business and engineering problems are like puzzles and you stick with them until they are solved.

• Humility: You’re humble and love working in a team without ego to deliver products

• Adaptability: You thrive in a fast-moving organization that uses light-weight processes and cutting-edge technology to have a huge impact.

• Confidence: You trust your abilities and you’re ready to push yourself to the next level.

Requirements*

• 2+ years in overall Machine Learning experience focused on ASR.

• Proven record of an end to end workflow and ASR (Automated Speech Recognition) experience .

• Expert in the understanding, practice, and deployment of state-of-the-art deep neural network models.

• Proven ability to build and maintain distributed backend services for ML/AI Applications

• Experience taking product technical design from inception to production

• Strong grasp of CS fundamentals including algorithms, data structures and design is preferred

*Requirements is such a strong word. We don’t necessarily expect to find a candidate that has done everything we’ve listed, but you should be able to make a credible case that you’ve done most of it and are ready for the challenge of adding some new things to your resume.

Working at Suki:
Our hybrid model offers the perfect balance of in-office collaboration and remote flexibility which includes three days in the office and two days work from home.

Tell me more about Suki

• On a roll: Named by Fast Company as one of the most innovative companies, named Google’s Partner of the Year for AI/ML, named by Forbes as one of the top 50 companies in AI .

• Great team: Founded, managed, and backed by successful tech veterans from Google and Apple and medical leaders from UCSF and Stanford. We have technologists and doctors working side-by-side to solve complex problems.

• Great investors: We’re backed by Venrock, First Round Capital, Flare Capital, March Capital, Hedosophia and others. With our $165M raised so far, we have the resources to scale.

• Huge market: Disrupting a massive, growing $30+ billion market for transcription, dictation, and order-entry solutions. Our vision is to become the voice user interface for healthcare, relieving the administrative burden on doctors instead of adding to it.

• Great customers: Our solutions are used in health systems and clinics across the country, supporting clinicians across dozens of specialties. Check out what one of our users says about how Suki has helped his practice.

• Impact: You’ll make an impact from day one. You’ll join a team working towards a shared purpose with a culture built upon deep empathy for doctors and passion for making their lives better.

Suki is an Equal Opportunity Employer. We are dedicated to building a company that fosters inclusion and belonging and reflects the diverse communities we serve across the country. We know we are stronger this way, and we look forward to growing our team with these shared values.