Luxury Automotive Service Advisor - The Premier Collection

Automotive Service Advisor

The Premier Collection

At The Premier Collection, our people are our greatest asset. Built on the principles of Integrity, Fair Pricing, Service Excellence, and Respect, we are a third-generation family-owned automotive group committed to developing our team and promoting from within.

We’re looking for a customer-focused Automotive Service Advisor who thrives in a fast-paced environment and takes pride in delivering an exceptional service experience.

Why Join The Premier Collection?

5-day work week with strong work/life balance

Up to 3 weeks paid vacation

Competitive hourly pay based on experience

Health insurance (50% employer contribution)

401(k) plan

Career growth & promotion from within

Ongoing training, professional seminars, and development

Employee discounts on vehicles, service, parts, and accessories

Flexible scheduling

Free lunch on Saturdays

Monthly birthday & anniversary celebrations

State-of-the-art facilities

Supportive, family-friendly team culture

We are also proud supporters of organizations such as Alex’s Lemonade Stand Foundation, Maria Fareri Children’s Hospital, local schools, shelters, and community charities.

What You’ll Do

Welcome customers and guide them through the service process from start to finish

Listen to customer concerns and recommend appropriate maintenance and repairs

Explain service needs based on vehicle mileage and maintenance schedules

Coordinate valet pickup and delivery when needed

Ensure accurate documentation of complaint, cause, and correction

Follow up with customers after service to ensure satisfaction

Deliver an exceptional customer experience while representing The Premier Collection brand

What We’re Looking For

Customer-focused, empathetic communicator

Positive, high-energy attitude with strong work ethic

Strong organization and attention to detail

Excellent verbal and written communication skills

Ability to work well in a team environment

Comfortable with computer systems and service documentation

Valid driver’s license required

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.