Loyalty Marketing Analytics Intern

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for a Loyalty Marketing Analytics Intern to join our Marketing Team for our 10-week summer internship program. This intern will report into our Head of Lifecycle & Loyalty and will focus on analyzing our customer data to help inform marketing decisions. If you enjoy diving deep into complex data sets to uncover what’s really happening and translating those insights into clear, actionable stories, we’d love to hear from you!

This remote position is open to individuals who live in, or are open to relocating to, the following states: Arizona, Delaware, Florida, Georgia, Kentucky, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington.

This opportunity requires travel to our headquarters in Melville, NY for an internship on-site meeting on July 14th and July 15th. We reimburse reasonable and necessary travel expenses, and you’re also welcome to work on-site anytime beyond this visit – our doors are always open.

Role Type: Intern

Location: Remote

Length of Program: June 1st – August 7th (10 weeks)

Internship On-Site Meeting: July 14th – July 15th

Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. ET

Pay: $20.00 per hour

Responsibilities:

• Customer & Segment Analysis: Partner with Sales and Loyalty Marketing teams to develop B2B customer profiles and segments based on spend, trade/industry, and purchasing behavior leveraging our customer data

• Analyze customer data to identify differences in needs, value drivers, and buying patterns across segments

• Support hypothesis development around how messaging, offers, and channels should vary by segment

• Insights Communication: Create clear, executive-ready materials (slides / summaries) that communicate insights and recommendations

• Present findings to internal stakeholders with guidance and mentorship

• Ad Hoc Support: Assist with ad hoc data requests from the marketing team.

Requirements:

• Currently enrolled in an undergraduate or graduate program with a focus on Data, Marketing Analytics, or a related field

• Experience working within a Customer Data Platform (CDP) like Segment, Tealium, etc. as well as analytics platforms like Amplitude, Adobe Analytics, etc.

• Strong analytical curiosity and desire to understand customer behavior

• Ability to communicate insights clearly to technical and non-technical audiences

• Structured, organized approach to ambiguous problems

Why work with us:

• Experience our culture firsthand – We value generosity and believe that work should be both fulfilling and engaging. From intern socials and team lunches to an on-site visit at our headquarters and opportunities to attend department events, we create experiences that immerse you in our culture, helping you feel like a true part of the team.

• Build meaningful connections – Our people-first culture ensures you feel supported and respected from day one. Through meet-and-greets with leadership, networking opportunities, and collaborative projects, you’ll form meaningful connections and foster your professional development.

• We’re committed to growth – From everyday learning opportunities to our final presentations, we strive for continuous improvement. You’ll have the opportunity to bring fresh perspectives and innovative solutions to the table, while growing your communication skills in a supportive environment where your ideas are always heard.

• Get involved, make an impact – We believe the best way to learn is by doing. Our internship provides real-world experiences through hands-on training, job shadowing, department swaps, and cross-functional teamwork. With a commitment to improvement, you'll gain valuable insights into different areas of our business while strengthening your skills.

Check us out and learn more at https://www.supplyhouse.com/our-company!

Additional Details:

• Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.

• Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.

• SupplyHouse.com is an Equal Opportunity Employer, strongly values inclusion, and encourages individuals of all backgrounds and experiences to apply for this position.

• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.

• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.