Loyalty Club Customer Communication Responsible

BoschGroup

İstanbul, , Turkey Hybrid permanent

Posted: May 11, 2026

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Quick Summary

You will be working with a global team to improve customer service, ensuring timely resolution of customer requests, and providing guidance to sales teams across various communication channels.

Required Skills

Strong problem-solving skills Customer Service

Job Description

Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology with us, you will have the chance to improve quality of life all across the globe.

• Handle and respond to incoming written and verbal requests from sub-dealers and sales teams across all communication channels within the Loyalty Club, 
• Ensuring timely handling and resolution of issues. 
• Provide necessary guidance, support daily operations, and monitor request flows, while ensuring regular tracking and reporting

• Minimum associate’s or bachelor’s degree
• Strong written and verbal communication skills
• Proficient in basic MS Office applications
• Strong problem-solving skills
• Minimum 2 years of experience in a call center or customer solutions center

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