Loss Mitigation Specialist

Collabera2

Lewisville, TX, United States permanent

Posted: July 26, 2016

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Required Skills

Excellent listening oral communication written communication attention to detail Phone Handling de-escalation follow up skills persuasive negotiation Microsoft Windows scalable applications

Job Description

Collabera Inc (Staffing Firm).

We are based out of Morristown, NJ and we have been providing contingent labor to our clients for last 25 years. In 2015 we placed more than 6,000 contractors across select 100+ clients that we service. End client for this project is a large legal organization with operations in more than 100 countries and has more than 50,000 employees around the world. For eight consecutive years, Fortune has named this company as World’s ‘Most Admired Companies to work for’.

Experience:

• Two years experience in sales, customer service, collections or related call center experience preferred

• Bi-Lingual (Spanish/English)

• High school diploma or GED required; Associate or Bachelor degree preferred

Skills:

• Excellent listening, oral & written communication skills

• Attention to detail

• Professional phone etiquette

• ability to de-escalate

• Good follow up skills

• Persuasive negotiation skills

• Microsoft Windows and Internet-based applications experience required

• Basic typing/data entry skills

• Strong ability to identify potential loss situations and make appropriate recommendations to mitigate loss.

• Two years experience in sales, customer service, collections or related call center experience preferred

• Bi-Lingual (Spanish/English)

• High school diploma or GED required; Associate or Bachelor degree preferred

Gaurang Bhatt
Technical Recruiter

T: 9735983988

website | email | linkedin

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