Looking For Tech Support Executive In International Inbound Voice Process

AdeebaEServicesPvtLtd

Kolkata, WB, India permanent

Posted: December 1, 2016

Job Description

Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software. Leveraging its proprietary Digital Service Cloud software technology platform, Adeeba delivers support services to millions of customers globally and its services are available on demand.

We are conducting a walk-in drive for the position Of Inbound Voice Process

Professionals ready to work in night shift for Kolkata location.

Job Description:

Primary role will involve handling inbound calls.

1) Process: - Inbound Voice

2) Shifts Timing: Night (8.30 pm-6:30 am)

3) Salary: - 10 to 20 percent hike on present ctc.

4) Experience: - 6 months Exp. In international outbound process

5) Criteria: - Candidate should be Fluent in English.

6) Shifts: Night shift only

7) Salary 1st of Every Month

8) Working Days: 6 (Rotational Off)

Perks & Benefits to Employees:

1. Huge Performance Incentives + Fixed Salary

2. Attendance Allowances

3. No Target Pressure

4. •Appraisal policy: Done every 9 months on the basis of performance and productivity

• Extra Payout policy on Birthday

• Extra Payout for Employee referral Scheme.

• On spot /monthly/yearly, incentives

• Excellent working environment for growth and opportunity

5. Loyalty Bonus Rs. 5000 every year

Qualifications:

HS/Any Graduate

Eligibility Criteria:

1. Candidate with Excellent Communication Skill.

2. Candidate with at least 6 months experience in International Outbound can apply for Inbound Tech Process.

3. Support Process.

4. Candidate must know how to close their own call and must know how to close calls by taking payments through different gateways.

5. Domestic & fresher candidates are not applicable

CONTACT PERSON

HR - PRIYANKA

9804149788

HS / GRADUATE

All your information will be kept confidential according to EEO guidelines.

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