Logistics Support Officer

Anglo American is a leading global mining company, and our products are the essential ingredients in almost every aspect of modern life. Our portfolio of world-class competitive mining operations and undeveloped resources provides the metals and minerals that enable a cleaner, greener, more sustainable world and that meet the fast-growing consumer-driven demands of the world’s developed and maturing economies.

We are constructing a state-of-the-art underground mine to enable the extraction of Polyhalite – a unique multi-nutrient fertiliser – along with the necessary infrastructure both above and below ground that will be required for transport, processing, and distribution.

POLY4 is our flagship multi-nutrient fertiliser product. Made from polyhalite, it contains four of the six macro-nutrients and many micronutrients that are essential to plant growth. It allows farmers to maximize their crop yield, increase quality and improve soil structure with one simple product.

The Logistics Support Officer plays a critical role in supporting both the strategic and day‑to‑day management of global logistics to ensure products are delivered to customers reliably, cost‑effectively, and sustainably. The role integrates infrastructure planning, contract and inventory management, compliance, and operational execution to strengthen the efficiency of current and future supply chains.

A key part of the position is maintaining a single, accurate source of truth across logistics processes through Salesforce applications, while also driving continuous improvement to enhance customer delivery, value creation, performance reporting, and cross‑functional collaboration - particularly as the business expands into emerging and developing markets.

Key Responsibilities

• Contribute to the long‑term global logistics strategy by sharing insights and best practices that increase value for customers and internal stakeholders.
• Support sales pipeline targets by collaborating with teams to develop tailored logistics solutions that optimise inventory positions and respond effectively to market demands.
• Gather and interpret market intelligence to identify opportunities that strengthen the organisation’s competitive position.
• Manage stock levels, stock control processes, and delivery schedules for all shipments—including the unique requirements of sample shipments into new markets.
• Ensure accuracy of all data and documentation across internal systems and audit requirements.
• Assist in preparing and executing warehousing and logistics contracts in both established and new markets to ensure inventory is positioned close to customers.
• Maintain operational efficiency by planning, measuring, and scheduling stockpile replenishment in line with product allocation and logistics constraints.
• Execute logistics operations aligned with end‑user strategies to ensure product availability meets demand.
• Support supply chain teams with invoicing, reconciliation, and processing of logistics‑related costs.
• Manage high volumes of small‑quantity sample movements during peak seasons while maintaining service quality.
• Manage Salesforce applications, identifying opportunities to automate and scale manual processes.
• Collaborate with supply chain, sales, and central functions to support planning, growth projects, and compliance with reporting obligations.
• Capture and communicate the value generated through commercial and operational activities.
• Analyse logistics performance data to support decision‑making and continuous improvement.
• Maintain inventory schedules, reconciliation reports, and performance metrics.
• Prepare reports for cross‑functional stakeholders.
• Lead and support continuous improvement initiatives focused on efficiency, cost reduction, and performance optimisation.
• Propose innovative, measurable, value‑adding solutions with a strong emphasis on sustainable and scalable logistics operations.

• Degree in Supply Chain Management, Logistics, Business, or a related field (preferred).

Technical Knowledge

• Global logistics operations and multi‑modal transport.
• Warehouse management principles and inventory control.
• Import/export regulations and customs compliance.
• Contract structures for logistics and warehousing services.
• Demand planning, stock control, and replenishment processes.
• Cost‑to‑serve analysis and logistics cost structures.
• Market intelligence and competitive supply chain insights.
• Data governance, audit requirements, and traceability.
• Supply chain risk management and business continuity.
• Salesforce or equivalent workflow and data‑management systems.

Technical Skills

• Inventory planning, scheduling, and replenishment.
• Managing 3PL and logistics service provider performance.
• Ensuring data accuracy, documentation control, and reporting.
• Using digital systems for logistics execution (Salesforce, ERP, WMS).
• Advanced Excel skills (pivot tables, lookups, data manipulation).
• Tracking and analysing logistics KPIs and performance metrics.
• Managing sample shipment workflows, including small‑volume and high‑frequency transactions.
• Process optimisation and continuous improvement.
• Cross‑functional coordination across supply chain, sales, and operations.
• Problem‑solving and scenario planning within logistics environments.

Who we are:  We aim to lead the industry by pursuing ever safer and more responsible ways of working, demonstrating integrity and showing care and respect for people and the planet. That means we are constantly seeking new opportunities to mine and process our products sustainably, using less water, less energy and more precise extraction technologies. As the custodians of coal and other precious natural resources – diamonds (through De Beers), copper, platinum and other precious metals, iron ore and nickel – our extraordinary teams work safely and collaboratively, with the utmost consideration for local communities, our customers and the world at large.  

What we Offer: When you join Anglo American, you can expect to enjoy a competitive salary and benefits package. But more than this, you’ll find yourself in an environment where the opportunities for learning and growth are second to none. From technical training to leadership programs, we bring out the best in our people. There are plenty of opportunities to move onwards and upwards too. We’re a large, successful multinational company – and we’re still growing all the time. 

How we are committed to your safety: Nothing is more important to us than ensuring you return home safely after a day’s work. To make that happen, we have the most rigorous safety standards in the industry. Not only that, we’re also continually investing in new technologies – from drones to data analytics – that are helping to make mining safer.  

Inclusion and Diversity:  Anglo American is an equal opportunities employer. We are committed to promoting an inclusive and diverse workplace where we value and respect every colleague for who they are and provide equality of opportunity so that everyone can fulfil their potential.