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Loan Portfolio Administrator

Confidential

Cleveland, Ohio Hybrid contract

Posted: March 30, 2026

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Quick Summary

We are seeking a Loan Portfolio Administrator to assist with loan servicing, accounts payable and receivable functions, and borrower due diligence.

Job Description

GENERAL PURPOSE OF POSITION:

 

The general purpose of this position is to provide excellent customer service internally and externally by assisting with loan servicing, accounts payable and receivable functions; assisting with audit workpaper preparation; and by assisting borrowers with submitting applications and due diligence for new loans. This position will work under the guidance of the UCC Controller and Senior Lending Officer.

 

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

Service all loans on mortgage accounting software for the life of loan (posting payments, disbursements, and managing the process for updating account records) to ensure integrity of controls.

Complete monthly loan reconciliation.

Monitor active loan portfolio.

Perform loan portfolio analytics.

In conjunction with the Senior Lending Officer complete risk rating determinations of loans under management as well as new loans to be underwritten.

Review loans under management identifying red flags, including but not limited to events such as late payments, casualty losses, and changes in leadership, creating a watchlist and making recommendations for interventions.

Review and track commercial loan documents and follow-up to assure all original documents [promissory note, deed of trust, final ALTA policy, hazard insurance] are received and uploaded to Network.

Working with the UCC Controller on timing and funding requirements for upcoming loan closings.

Other duties as assigned.

MINIMUM QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Bachelor’s degree in business; in lieu of a degree, good working knowledge of, and previous experience in commercial mortgage lending and loan servicing procedures.

Strong background in accounts payable, accounts receivable and processing/recording business and financial transactions

A clear understanding of or a deep commitment to learning the nuances of church building loans (vs loans by traditional banks and other lenders); the products and services tailored to church borrowers, and the needs, challenges, and opportunities in the field of church-owned real estate.

An ability to develop an understanding of the nuances of church building loans (vs commercial loans made by traditional banks and other lenders); the products and services tailored to church borrowers and the needs, challenges, and opportunities in the field of church-owned real estate.

Understanding of and commitment to the mission of the Church, with a knowledge of, or a willingness to learn about the history and polity of the United Church of Christ and of the history, purpose, and programs of Church Building & Loan Fund

Desire and sensitivity to work in diverse racial, ethnic, cultural and religious settings with commitment to diversity in the workplace as well as an understanding of mission.

Strong work ethic exhibiting a sense of urgency in completion of tasks and willingness to work a flexible schedule.

Clear understanding of the need for confidentiality.

Self-starter with ability to handle multiple tasks and prioritize workload and remain motivated and positive. Well organized and detail-oriented, and exceptional time management.

Willingness to take appropriate initiative for the effective operation of the Fund.

Excellent written and verbal communication skills coupled with excellent proofreading and editing skills.

Ability to perform within a collaborative team-oriented office.

Strong organizational skills to manage multiple loan transactions simultaneously with an ability to organize invoices, payments, loan records and monitor accounts to maintain accurate financial records

Extensive experience and proficiency in all computer applications including MS Excel, Word, Outlook, Adobe, Loan Processing software and other Web-based programs. Experience with NetSuite is highly desirable.

OTHER:

This position is based in Cleveland, Ohio and requires 3 days/week in the office on a hybrid schedule.

 

This job description is not intended to be a complete list of all duties and responsibilities required for the position and are subject to review and change at any time in accordance with the needs of the ministry. Since no job description can detail all duties and responsibilities that may be required from time to time in the performance of a position, duties and responsibilities that may be inherent in a position should also be considered part of the position holder’s responsibility.

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