Live Ops Specialist - Mob Control

About Voodoo

Founded in 2013, Voodoo is a tech company that creates mobile games and apps with a mission to entertain the world. Gathering 800 employees, 7 billion downloads, and over 200 million active users, Voodoo is the #3 mobile publisher worldwide in terms of downloads after Google and Meta. Our portfolio includes chart-topping games like Mob Control and Block Jam, alongside popular apps such as BeReal and Wizz.

Team

Our Gaming team is made up of hybrid-casual, casual, and mid-core experts. Our 'Core' games team supports internal and external studios worldwide in creating, developing, and launching new hit games, whilst our 'Live' games team focuses on delivering higher engagement on our existing and successful games.

Joining our Live games team means collaborating with gaming industry experts on globally renowned, enduring games while embracing exciting new entrepreneurial ventures. With over seven billion downloads worldwide and a portfolio of more than 10 resilient hybrid games generating more than $20m per year, we are the largest and most successful hybrid publisher in the world.

You will be joining a multi-disciplinary team in one of our Live Studios, currently working on Mob Control and you will be working with the Live Unit, focused on delivering a top notch experience to players

This position is fully remote in any country within a European Time Zone (CET +/-3h).

Role

We are looking for a talented Live Operations Specialist to join our team and contribute to delivering innovative, seamless, and high-quality player experiences. You will take a proactive approach to manage all operations and ensure the smooth execution of in-game events, promotions, campaigns, and A/B tests. Your role will directly impact the game’s performance and player experience.

Configure, validate, and manage in-game promotions, events, features, pricing, segmentation, and A/B tests

Collaborate with cross-functional teams to ensure smooth operations of new features, and events in the Live team.

Troubleshoot and resolve configuration issues in live production environments

Contribute new ideas and improvements to streamline workflows and optimize the player experience

Work closely with Product, Monetization, and Economy teams to align on the execution of the designs targeting business goals

In this role, you will have a significant impact on the company by working alongside a senior, multidisciplinary team of passionate professionals. Your contributions will be key to ensuring flawless setups and enabling seamless player interactions with the game. Thanks to your expertise and teamwork, let’s create smooth and engaging experiences for millions of players.

Profile

1-2 years of experience in the gaming industry. Preferably in the QA or Design crafts.

Detail-oriented with the ability to manage complex configurations and workflows

Strong technical skills with the ability to operate multiple systems and applications simultaneously.

Unity 3D basic knowledge.

Excellent troubleshooting skills and a proactive approach to resolving issues

Familiarity with game operations and Back-End systems is a plus

Ability to handle multiple tasks efficiently and work under pressure

English proficiency (spoken and written) is a must

Benefits

Best-in-class compensation

Other benefits according to the country you reside