Linux Support Engineer

Spektrum have a wide range of exciting opportunities in several global locations. We are always looking to add great new talent to our team and look forward to hearing from you.

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.

• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.

• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.

• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.

• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – SC2026/004821

Role Duties and Responsibilities

• Provisioning and hardening of RHEL as the underlying host OS, aligned with NCIA security guidelines.

• Deployment and configuration of the approved Container Orchestration Platform and Container Management Platform.

• Provide support for developers for Red Hat UBI and application components in application of NCIA security guidelines.

• Delivery of ""As-Built"" documentation using provided template.

• Development and deployment of centralized patching infrastructure for RHEL host OS.

• Create a training package in PowerPoint format, that describes deployment and administration procedures of RHEL hosts.

• Create technical procedures (SOP - Standard Operating Procedures) and instruction (SOI - Standard Operating Instructions) for administrative activities and maintenance tasks.

• Execute on-the-job training sessions according to approved training package.

• Deploy, according to installation manual, NUCOM/NNGEM application for each site.

• Deploy NUCOM/NNGEM updates according to provided schedule (3 updates a year – one update every four months),

• Manage issues registered by users:

• Resolve incidents up to Level 2 support expertise,

• Escalate incident if needed to Level 3 support.

• Review and provide constructive feedback on:

• Hardening procedures (Security Guidelines),

• Containers management/orchestration procedures,

• Backup/restore procedures,

• NNGEM installation manual.

Essential Skills, Experience and Certifications

• Comprehensive knowledge of the principles of computers and communication security, networking, and the vulnerabilities of modern operating systems and applications.

• At least five years of experience designing, developing and managing Linux based environment, in particular RHEL based.

• At least five years of experience managing containerised applications in orchestrated and non-orchestrated environments.

• Proven experience in host management scripts development, using bash/sed/awk and/or Python.

• Proven experience in development and management of automation solutions such as Ansible, including playbooks development.

• Hands-on experience in security compliancy checks of Linux-based systems.

• Experience in creating and maintaining version-controlled system documentation.

Desirable Skills, Experience and Certifications

• Red Hat Certified Engineer (RHCE)

• Certified Kubernetes Administrator (CKA)

• Red Hat Certified Specialist in OpenShift Administration

• IT Trainer Certification (such as RHCI, CompTIA CTT+, MCT, CCSI, etc.)

Language Proficiency

• Very good knowledge of spoken and written English as work is conducted in English

Working Location

• Mons, Belgium

Working Policy

• On-site

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Cosmic Top Secret personal security clearance

We never know what new opportunities might be just over the horizon. If this opportunity isn't for you, please feel free to send us your resume anyway and be the first to know if something suitable for your skills and experience comes up.