Linen Keeper

Join us at Accor, where life pulses with passion!​

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,​

Join us and become a Heartist®.

The Linen Keeper is responsible for the proper receipt, storage, issuance, tracking, and inventory control of all hotel linen, uniforms, and related supplies. The role ensures adequate par levels are maintained at all times and supports smooth housekeeping and F&B operations in line with Accor brand standards and operational procedures.

Linen & Uniform Control

• Maintain accurate records of all linen, uniforms, and laundry items received, issued, and returned.

• Ensure par stock levels are maintained for guest rooms, F&B outlets, spa, and other departments.

• Issue linen and uniforms against proper authorization and record movement daily.

• Monitor linen quality and segregate damaged or discarded items.

• Coordinate with laundry team for washing, replacement, and repair cycles.

• Conduct daily counting and verification of linen movement.

Inventory & Store Management

• Maintain linen room and uniform store in a clean, organized, and secure condition.

• Label, categorize, and arrange stock for easy identification and access.

• Conduct periodic linen and uniform inventory counts.

• Prepare inventory variance and loss reports.

• Support monthly stock audits and reconciliation.

• Monitor slow-moving and high-usage items and report trends.

Coordination & Operations Support

• Coordinate with Housekeeping, Laundry, F&B, and Stewarding for linen requirements.

• Ensure timely distribution of linen to floors and outlets.

• Support new employee uniform issuance and record sizing details.

• Coordinate uniform exchange and replacement program.

• Assist during high occupancy periods and large events.

 

Quality & Compliance

• Follow Accor brand standards and housekeeping SOPs.

• Ensure hygiene and storage standards are maintained.

• Follow health & safety and fire safety procedures.

• Ensure pest control and moisture control standards in linen storage.

• Comply with sustainability practices related to linen reuse and waste reduction.

Financial & Control Responsibilities

• Minimize linen loss through proper control procedures.

• Track discard levels and report abnormal consumption.

• Support cost control initiatives related to linen and uniforms.

• Assist in budgeting linen replacement cycles.

Guest & Heartist Focus

• Support operational teams to ensure uninterrupted guest service.

• Maintain professional and cooperative communication with all departments.

• Demonstrate Accor Heartist values in daily interactions.

 

• High school certificate or equivalent.

• Previous experience in housekeeping, laundry, or storekeeping preferred.

• Experience in hotel linen or uniform room is an advantage.

• Basic inventory and record-keeping knowledge.

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.