Line/Ramp Supervisor
Confidential
Posted: February 18, 2026
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Quick Summary
Responsibilities include managing a team of line staff, ensuring efficient ramp operations and delivering exceptional customer service to pilots and passengers.
Required Skills
Job Description
Wisconsin Aviation is seeking an experienced and motivated Line Supervisor to lead our 2nd shift line service team at our Madison FBO, located at Dane County Regional Airport. This is a hands-on leadership role in a fast-paced aviation environment, supporting private, military, and commercial flight operations.
As a Line Supervisor, you’ll be responsible for the safe, efficient operation of the ramp while delivering exceptional customer service to pilots, passengers, and flight crews. You’ll lead by example, working alongside your team, coordinating daily operations, and ensuring safety and service standards are met every shift.
What You’ll Do
Supervise and support line technicians during daily ramp operations
Ensure safe aircraft fueling, marshaling, towing, and ground handling
Maintain situational awareness on an active airport ramp and make sound, real-time decisions
Provide high-level customer service to private aviation, military, and commercial crews
Enforce safety procedures, company policies, and FAA/industry standards
Train, mentor, and support line staff to build a strong, professional team
What We’re Looking For
Prior aviation line service experience or a relevant aviation degree/training program
Leadership experience or demonstrated ability to direct and motivate a team
Comfort working in a fast-paced, outdoor environment in all weather conditions
Strong communication and decision-making skills
A professional attitude and pride in representing the aviation industry
Training & Certification
Completion of an FAA and industry-recognized line service training program
Certification in aviation fuel handling and fire safety (provided by Wisconsin Aviation)
Requirements
Ability to pass required airport background check
Valid driver’s license
Must be able to meet physical demands of ramp operations.
Why Wisconsin Aviation
Wisconsin Aviation is a locally rooted, long-standing aviation company with a strong reputation for safety, professionalism, and customer service. We invest in our people through training, promote from within whenever possible, and offer stable, year-round operations. Our team takes pride in doing things the right way, supporting one another on the ramp, and representing the aviation industry at a high standard every day.
Wisconsin Aviation is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.