Line of Business Engagement Coordinator

Horace Mann is a purpose-driven company that is passionate about educators. The Engagement Coordinator drives effective delivery across the department by building strong relationships with IT and business stakeholders, ensuring alignment to business goals, and maintaining visibility across the full portfolio of work throughout the SDLC. This role oversees the progression of initiatives from roadmap through intake and execution, manages project and operational metrics, monitors budgets and capacity, and ensures accurate tracking of projects, resources, time, and financials. The Engagement Lead is responsible for identifying and escalating risks and blockers, refining goal outcomes and reporting, and driving continuous improvement in processes and delivery efficiency. In addition, the role provides strong day-to-day leadership by assisting in the management of plans and schedules, coordinating vendor activities and invoicing, supporting resource planning, and proactively forecasting delivery and staffing needs to enable consistent, high-quality outcomes across the department and broader division.

Key Responsibilities

• Execute procedures to ensure information technology solutions and services meet company standards and user requirements

• Assist in the development of project business cases

• Define, document, and manage project scope

• Develop, maintain, and monitor project plans, schedules, and budgets

• Track and report on project progress, milestones, risks, and issues

• Identify, document, and escalate project risks, issues, and dependencies as appropriate

• Develop resourcing plans and coordinate project staffing needs

• Determine project team structure; define roles and responsibilities

• Provide direction to project teams and coordinate activities across multiple organizational functions

• Assign work, motivate team members, and ensure deliverables align with project plans

• Prepare and deliver clear, timely communications to project teams, stakeholders, sponsors, steering committees, and management

Required Qualifications

• 1–4 years of project management experience

• Experience managing multiple small to medium-sized projects simultaneously

• Demonstrated ability to create and manage project budgets, schedules, and plans

• Strong communication and stakeholder management skills

• Ability to work effectively with guidance or supervision in a mid-level role

• Product experience in one or more lines of business

Preferred Qualifications

• Certification or coursework in project management (e.g., CAPM, PMP, or equivalent)

• Experience working in an information technology or business systems environment

Key Skills & Competencies

• Project planning and execution

• Risk and issue management

• Cross-functional collaboration

• Organization and time management

• Problem-solving and decision-making

• Clear written and verbal communication

Pay Range:

• $76,600.00 - $106,450.00

Salary is commensurate to experience, location, etc.

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Horace Mann was founded in 1945 by two Springfield, Illinois, teachers who saw a need for quality, affordable auto insurance for teachers. Since then, we’ve broadened our mission to helping all educators protect what they have today and prepare for a successful tomorrow. And with our broadened mission has come corporate growth: We serve more than 4,100 school districts nationwide, we’re publicly traded on the New York Stock Exchange (symbol: HMN) and we have more than $12 billion in assets.

We’re motivated by the fact that educators take care of our children’s future, and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them. This includes insurance to protect what they have today and financial products to help them prepare for their future. Our tailored offerings include special rates and benefits for educators.

EOE/Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status

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