Licensing Specialist

Life at UiPath

The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.

To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.

Could that be you?

Your mission

The Deal Hub, Licensing Management team serves as the central point of contact for Sales,
providing timely, responsive, and high-quality guidance on all licensing-related matters. The
primary goal of Licensing Specialist is to enhance Sales efficiency by minimising the time
Sales spends on navigating licensing requirements.

What you'll do at UiPath

• The Licensing Specialist is responsible for overseeing and processing all aspects of
license management for UiPath, ensuring accurate and reliable information is
provided to UiPath’s customers.

• This role involves close collaboration with Sales, customers, and various internal
teams—such as Finance, Accounting, and Legal—to contribute to the company’s
success.

• Delivering first-level licensing support through our ticketing platform.

• Providing comprehensive support to our Enterprise Sales team to enhance client
satisfaction and contribute to client growth.

• Completing additional tasks as assigned.

What you'll bring to the team

• 3+ years of experience in Sales Operations, Product Support or Customer
Support.

• Proficiency in Microsoft Office Suite and hands-on experience with Salesforce.

• Fluent written and spoken English is mandatory.

• Ability to quickly adapt to situations.

• Flexibility of supporting multiple teams in different time zones (APAC) as the
business requires.

• Ability to work independently and collaboratively in a fast-paced environment.

• Solid problem-solving, analytical, and time management skills.

• Staying engaged in continuous learning, by developing and maintaining knowledge of
the processes, products and services being offered.

• Ability to use knowledge of a specific process, product, service, or other assigned area
of expertise to answer inquiries or to forward to the appropriate team.

• Previous experience in a customer service or sales support role is desirable.

#LI-MR1

Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned.

Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.

We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy.