Licensing Lead (Atlassian)

Join Our Team as a Licensing Lead (Atlassian) at Modus Create!

Remote I Contract

About us:

Founded in 2011, Modus is a global, fully remote team of world-class technologists who thrive in a collaborative, innovative environment. We’re a digital product engineering partner for forward-thinking businesses. Our global teams work side-by-side with clients to design, build, and scale custom solutions that achieve real results and lasting change, partnering with industry leaders including AWS, GitHub, and Atlassian.

We were fully remote before it was cool! Recognized as one of the Inc. 5000 Fastest Growing Private Companies for nine years and a top remote work company by FlexJobs, we have helped some of the world’s largest brands deliver powerful digital experiences.

As an award-winning Atlassian partner with a world-class team, we help organizations innovate and solve complex challenges for Fortune 500 companies and beyond, we want to hear from you

Opportunity!

We are looking for a Licensing Lead to drive and evolve our Atlassian licensing strategy, driving proactive renewals, expansion, and services alignment across our customer base. You will play a key role in building a more predictable and strategic licensing motion, partnering closely with Partnerships, Sales, Delivery, and Finance teams to ensure customers are set up for long-term success. This role sits at the center of the customer lifecycle, helping to improve renewal outcomes, uncover growth opportunities, and strengthen how we deliver value across the organization.

Requirements:

• 5+ years of experience in SaaS renewals, licensing, revenue operations, or a related field, with a track record of driving predictable renewal outcomes and customer expansion

• Drive expansion opportunities in partnership with Sales, owning the identification of expansion opportunities and influencing deal strategy to accelerate growth.

• Strong understanding of subscription-based business models, including renewals, co-terming, and expansion strategies

• Experience working cross-functionally with Sales, Delivery, Partnerships and Delivery teams.

• Demonstrated ability to build and optimize processes across CRM pipeline and lifecycle management, including renewal forecasting, tracking, and automation, with a data-driven approach to defining and measuring key metrics such as renewal timing, on-time performance, expansion influence, and services attach rate.

• Strong communication and stakeholder management skills, with the ability to influence both internal teams and customer decision-makers

• Experience within the Atlassian partner ecosystem and familiarity with complex licensing environments (e.g., enterprise structures, co-terming, multi-product alignment)

Bonus points:

• Experience with GitHub and/or AWS environments.

• Proven ability to influence expansion and services revenue without direct quota ownership

• Familiarity with complex licensing environments (e.g., enterprise structures, co-terming, multi-product alignment)

• Background in Customer Success Management (CSM) or Account Management, with experience managing customer relationships, renewals, or expansion conversations in a SaaS environment

You’ll Love:

• Working on a high-traffic, consumer product with real-world scale and impact

• Shaping mobile experiences that users rely on daily

• Collaborating closely with product and design to craft polished user journeys

• Raising the bar for mobile engineering standards and practices

• Exploring modern mobile tooling and continuously improving how apps are built and delivered

By joining our team, you’ll be part of a winning squad that plays to each other’s strengths and celebrates every success together.