Licensing Assistant

About the Insurance Council

The Insurance Council of British Columbia is the regulatory organization that licenses and regulates the activities of over 50,000 life and general insurance agents, general insurance salespersons, insurance adjusters, and restricted insurance agents in British Columbia.

Why Work for the Insurance Council?

Work with a great team of people in a rewarding career that makes a difference. We are in a downtown location with plenty of amenities nearby. The Insurance Council has a friendly and collaborative environment with a team who is committed to protecting the public.

We offer a comprehensive health and dental plan

Work-life balance

Hybrid work environment (work from office/primary residence in BC)

Professional development

Equitable employment opportunities

The Opportunity

The Licensing Assistant is responsible for entering applications, processing trainee applications, and updating changes in authorizations to represent and supervision in compliance with governing legislation, Council Rules, policies, and department procedures.

Duties and Responsibilities

Input individual and corporate applications and all relevant data to the licensing system as required

Process licence change requests related to authorizations to represent, trainee registrations, supervision completions, and supervision changes in compliance with governing legislation, Council Rules, policies, and department procedures. As part of processing licence change requests, identify licence conditions, compliance records, and flags, escalating issues to the Manager, Licensing, as necessary

Ensure agents (supervisors for new life and accident and sickness insurance agents) meet the suitability criteria by identifying licence conditions and flags, and entry requirements outlined in Council Rules

Monitor applicable reports (supervisor report to ensure no supervisor oversees more than 25 licensees) and report any discrepancies to the Manager, Licensing

Prepare and issue standard correspondence to trainee applicants and licensees regarding outstanding requirements and clarification of licensing requirements

Remain current on Council legislation, policies and procedures

Assist with written, oral and in-person licensing inquiries as needed

Document all pertinent telephone calls and meetings in licensee/applicant’s file on the Licensing management system

Handle other duties as assigned by the Manager, Licensing

Qualifications and Experience

Two to three years in an administrative and/or customer service position

Excellent word processing skills with a minimum typing speed of 60 wpm

Good time-management skills with an ability to handle multiple concurrent tasks and changing priorities

Excellent organization and attention to detail

Excellent communication and customer service skills

Must show initiative and curiosity and have good judgment skills

Ability to effectively work with irate and difficult people

Minimum to Midpoint Salary Range: $53,608 - $67,009 per annum.
Upon hire, new employees will be placed in a starting salary between the minimum and P50 (midpoint) of the salary range. The P50 of the range represents an employee that possesses full job knowledge, qualifications, and experience for the position.