Licensed Optician
Confidential
Posted: April 9, 2026
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Quick Summary
As a licensed optician, you will be responsible for assisting customers with eye exams and fitting glasses, as well as maintaining a high level of customer service and product knowledge.
Required Skills
Job Description
As the fastest growing and leading online eyewear retailer in the world, GlassesUSA.com has been at the forefront of disrupting the traditional eyewear industry. With millions of delighted customers, our cutting-edge in-house technologies and data-driven philosophy have been driving our success in the global eCommerce, B2C sector.
Our brick-and-mortar locations are our way of interacting with our millions of customers, allowing new audiences to get to know our brands, providing an exceptional seamless GlassesUSA.com omnichannel personalized shopping experience.
About The Role:
GlassesUSA.com is searching for skilled and enthusiastic Opticians to join our growing retail business. In this role, you’ll become an expert in our brand and products. You will be providing exceptional customer service, responsible for working one on one with clients to discuss their eye care needs and assist them through the full eyewear shopping experience.
If you are a licensed Optician in MA and have a passion for customer experience, sales, and technology, you will be a great match for this role.
What you'll do:
Ensure high levels of customer satisfaction through excellent service and work directly with customers to help meet all their eyewear needs.
Use your knowledge to educate customers about product options and terminology used in prescriptions.
Assist with difficult or complex product needs.
Assist with developing sales and customer service best practices,
Represent our brand to help educate others and get them excited about our values and mission.
Serves as a responsible alternate store key holder.
Complete store administration and ensure compliance with policies and procedures.
Who you are:
A licensed dispensing optician in Natick, MA, passionate about the eyewear and retail industries.
Equipped with exceptional interpersonal skills to deliver top-notch customer service
You are an excellent communicator who can explain technical terms in a way that customers and not licensed team members can understand.
An energetic, positive team player who’s able to adapt in a fast-paced, ever-changing work environment.
Organized, attentive, and detail oriented.
A positive team member with excellent interpersonal abilities
An eyewear professional who constantly challenges what you already know and keeps an open mind.
Some benefits of working at GlassesUSA.com for Full-Time Employees:
Health, Vision, and Dental insurance
Life and ST< disability insurance
Paid Time Off
Paid Sick Time
Bereavement Policy
Optical Education Reimbursement
Free Eyewear
Sales Incentive Plan (Yearly and Monthly Bonuses)
Full Time - Natick, MA
Job Type: Full-time
Pay: $28.00 - $40.00 per hour
Benefits:
Dental insurance
Employee discount
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance
License/Certification:
Optometry License (Required)
Work Location: In person