Library Substitute

Library Substitute

Atkins, Broadmoor, Cedar Grove, David Raines, Hamilton/South Caddo, Hollywood/Union Avenue, Downtown, Mooretown, North Shreveport, Wallette, and West Shreve Branches

SUMMARY

Under periodic supervision, this individual provides a variety of public service functions, including assisting patrons, managing materials, and supporting library programs. This role requires frequent customer interaction, knowledge of current technology, and the ability to perform multiple tasks efficiently. This individual would substitute as needed in all branches during all hours that the branches are open. Priority must be given to the library branches, as listed above, during evening hours (4:00 p.m. – 8:00 p.m. Monday – Wednesday) and Saturday hours (9:00 a.m. – 6:00 p.m.). Employees receive on-the-job training and perform related duties as required.

REQUIREMENTS

Basic Qualification(s)

High school diploma OR equivalent.

Preferred Qualification(s)

Paid library work experience.

Paid customer service work experience involving frequent public interactions.

Experience planning and/or presenting programs to appropriate audiences utilizing books, crafts and other activities.

Highly Desirable Qualification(s)

Successful completion of college coursework.

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of current technology

Ability to learn and use library systems, services, and resources and assist patrons with using library services and resources

Ability to follow written and oral instructions, library policies and procedures

Ability to plan and present programs to targeted audience

Ability to establish positive relationships with patrons and staff

Ability to create and maintain pleasant impressions of the library

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 While performing the duties of this job, the employee is frequently required to reach with hands and arms, stand, walk, sit, twist, use hands to finger, grasp, handle, feel or operate objects, tools, or controls, talk and hear. Hand-eye coordination is necessary to operate computers and office equipment. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

 The employee is occasionally required to climb, balance, stoop, crouch, squat, kneel, and crawl. The employee must occasionally lift and/or carry up to 20 pounds, frequently lift and/or carry up to 10 pounds. Employee must frequently push and/or pull loaded book carts weighing up to 75 pounds.

 ESSENTIAL FUNCTIONS

Public Services: Depending upon location assignment, performs reference, readers' advisory, youth services, circulation, outreach and/or special collection duties; assists patrons in the selection of materials and the use of other library equipment, services, and/or special collections; answers routine questions; takes interlibrary loan requests; assists patrons in the use of databases, digital resources, Internet usage, software applications and hardware configuration; conducts computer classes; plans and/or provides programming to various target audiences; conducts and attends community outreach programs; plans and/or participates in system-wide outreach activities for targeted audiences; promotes library services and fosters positive relationships with community organizations and/or schools; gives library tours; coordinates displays and promotional signage; answers telephone; charges, discharges and renews library materials; registers new borrowers; updates registration records; pulls and processes request materials; empties book drop; assists with filing & sorting; shelves library materials; straightens library materials on shelves; reads shelves for proper order; searches for lost library materials; processes incoming materials; assesses and collects fines for overdue materials and payment for lost materials from patrons; makes change for patrons; collects and records payment for miscellaneous transactions.

Access Services: unpacking and inspecting items received for the library collection; matching up work slips and physical items; verifying that work slip information is correct and that items have all component parts; reporting deficiencies in items' physical condition to supervisor; affixing property stamp, barcode and RFID tags to items neatly and consistently; placing, replacing, or adjusting book jackets; proofreading and attaching printed labels; changing out cases on AV items; processing items supplied by or destined for interlibrary loan lending partners; cleaning and buffing discs using specialized equipment; sorting items into transit boxes between system libraries; posting system mail.

Reports: Assists in the preparation of reports and maintenance of records.

Professional Development: Meets quarterly with supervisor for work review meeting; attends other meetings as necessary. This position requires travel to other locations for work, meetings, and training.

Facility Management: Performs routine housekeeping duties including cleaning restroom, dusting and sweeping floors.

Performs other duties as required.

PRESENT SCHEDULE [subject to change]

Applicants must be available to work during all hours library branches are open:

Monday - Wednesday: 9:00 a.m. - 8:00 p.m.

Thursday - Saturday: 9:00 a.m. - 6:00 p.m.

Sunday:  12:30 p.m. - 5:00 p.m.

*May be asked to work a Sunday shift as needed.

 APPLICATION DEADLINE

 March 29, 2026

 STARTING DATE

Two (2) weeks after selection

 SALARY

$17.50/hour + some benefits 

 Applicants will have no permanent commitments during these hours. However, priority must be given to the library branches during evening hours (4:00 pm – 8:00 pm Monday - Wednesday) and Saturday hours (9:00 am – 6:00 pm). Applicants must be willing to work at the following full-time branches: Atkins, Broadmoor, Cedar Grove, David Raines, Hamilton/South Caddo, Hollywood/Union Avenue, Downtown, Mooretown, North Shreveport, Wallette, and West Shreve. Applicants may accept substitute bookings at North Caddo and the part-time branches and Access Services departments, but priority must be given to the substitute needs of the branches listed here during the hours specified. There is no guaranteed minimum number of hours a substitute may work in a given week; however, substitutes must work a minimum of 200 hours per quarter to remain an SML employee.

A criminal background check and a drug screening are part of the pre-hire process. The State of Louisiana Revised Statute 15:587.1.1 requires fingerprinting by local law enforcement and background checks by the Louisiana Bureau of Criminal Identification and Information and these checks will be conducted on a yearly basis for positions which provide outreach to daycare centers. A mandatory full day orientation is part of the new hire process; these orientations are on Tuesdays from 8:30am to 5:00pm. We do not discriminate on the basis of race, ancestry, color, national origin, sex, religion, age, marital status, non-job related physical or mental disability, veterans' status, sexual orientation or gender identity. Our facilities are non-smoking. 03.23.26