Level 2 Engineer

Confidential

Dublin, Dublin permanent

Posted: May 19, 2026

Required Skills

Job Description

Location: Dublin, Dublin

Department: Onsite Client Support

Employment Type: Full-Time

Ergo are seeking an L2 IT Support Engineer for a permanent role with a leading client based in Dublin 1.

In this exciting and challenging role you will join a high-performing team supporting some of Ireland’s biggest companies on the MS Cloud stack (O365 / Azure).

You will work at the leading edge of IT engineering projects in Ireland and forge a career at a 5-time Microsoft Country Partner of the Year and current VMware POTY winner.

In addition to an exciting technology stack and great environment we offer, pension, health insurance, training incentives and bonuses that reward self-starters who want to develop their skills and careers.

What will you do?

Provide remote and desktop support to local users on Microsoft stack

Get involved in project work

IT Administration and troubleshooting of Windows Server environment

System backups and storage

Network monitoring and support

Server / Desktop Virtualisation

You should have experience in some / all of the following?

Management of M365 (supporting Teams, Exchange, One Drive etc.)

Management of MFA

Supporting and setting up Mobile Devices (MDM)

Active Directory, Domain Controllers, group policies, DNS

Good understanding of backup and restoration methods

Windows 10 configuration, operation and management

Windows Server 2012/2016/2019 administration and maintenance

The following experience is a real advantage:

Virtualisation (VMWare or Hyper-V)

Citrix Support or Administration

Microsoft System Centre Suite (SCOM, SCCM. SCORCH)

Azure Administration/Configuration

Professional certifications

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