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Legal Receptionist - Personal Injury Law Firm

Confidential

Richland, Washington permanent

Posted: March 5, 2026

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Quick Summary

We are looking for a warm, organized, and professional Legal Receptionist to be the face and voice of our firm.

Job Description

Legal Receptionist – Personal Injury Law Firm

About Us

Telaré Law is a dedicated personal injury law firm committed to fighting for the rights of accident victims and their families. We pride ourselves on providing compassionate, client-centered service at every touchpoint — starting the moment someone walks through our door or picks up the phone.

The Role

We are looking for a warm, organized, and professional Legal Receptionist to be the face and voice of our firm. As the first point of contact for our clients — many of whom are navigating stressful and emotional situations — you will play a vital role in ensuring every person feels heard, respected, and supported.

Key Responsibilities

Greet clients, visitors, and vendors in a friendly and professional manner

Answer and direct a high volume of incoming phone calls promptly and courteously

Maintain and update client intake forms and case management records

Manage front desk correspondence, including emails, faxes, and mail

Coordinate with attorneys and legal staff to relay messages and manage scheduling

Keep the reception area clean, organized, and welcoming

Assist with general administrative tasks as needed

Qualifications

High school diploma or GED required, associate or bachelor's degree a plus

2-4 years of experience in a receptionist, administrative, or customer-facing role

Prior experience in a law firm or medical office is a bonus, but not required

Excellent verbal and written communication skills

Strong organizational skills and attention to detail

Proficiency in Microsoft Office (Word, Outlook, Excel); experience with legal software (e.g., Litify, MyCase) is a plus

Ability to handle sensitive information with professionalism and discretion

Bilingual candidates are encouraged to apply

What We Offer

Health, dental, and vision insurance

Paid time off and holidays

Supportive, team-oriented work environment

Opportunity to grow within the firm

Telaré Law is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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