Legal Ops Officer

[Our mission and customers]

Our platform simplifies banking and finance management for SMEs today, so that they can build their tomorrow. We offer a finance management platform with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 53,000+ reviews.

Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75. This level of satisfaction is far above typical traditional banking scores, often ranging from 3 to 12, sometimes even lower.

[Our journey]

Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000 customers across 8 European countries: France, Germany, Italy, Spain, Portugal, Austria, Belgium, and the Netherlands. We have been profitable since 2023, and we are just getting started as we want to become the indisputable European leader in SME finance management.

[Our beliefs]

We hire for skills and potential. With 80+ nationalities, 45% women, and 56% of women in our leadership team, diversity is simply part of who we are.

We've built a discrimination-free hiring process because we believe the best teams are built on merit.

[AI at Qonto]

We see AI as a catalyst for our success.
We always choose thinking over routine. That's why AI is already deeply embedded in how we work - not as a trend, but as a way to raise the bar for the entrepreneurs who count on us. That is why we grant our Qontoers unlimited access to the best AI tools on the market - Claude Code, Cursor, Copilot, Dust, and Notion AI.
We want people who experiment without waiting for permission. Who push AI beyond the obvious. Who know when to trust it and, more importantly, when to question it.

Already pushing AI limits? You'll fit right in.

⭐ Mission
Join us as a Legal Ops Officer to build and operationalize Qonto’s internal legal and operational framework for capital deposits.
You will have a massive impact on the company by enabling us to autonomously run these operations following our banking license application, with the close support and strategic guidance of Timothée, our Senior Manager of Capital Operations.

👩‍💻🧑‍💻 As a Legal & Notary Operations Specialist at Qonto, you will
• Design and document workflows: Create end-to-end operational processes, SOPs, decision trees, and escalation matrices for capital deposits, releases, refunds, and restitutions.
• Establish compliance controls: Define and implement robust regulatory frameworks (ACPR, AML/CFT, eIDAS) to ensure flawless, audit-ready documentation.
• Partner with Tech & Product: Translate strict legal requirements into actionable system specifications to automate certificate generation and workflows.
• Train and enable: Build a comprehensive knowledge base and upskill the operational teams to handle the newly internalized processes.

🤔 What you can expect
• Market/Team Context: You will be a founding member of the new Notary Operations sub-team within Capital Operations France, playing a critical path role.
• Methodologies, how we work, and what we value: You will work in a fast-paced environment where you must bridge strict legal requirements with scalable operational execution, working closely with Legal, Compliance, and Tech teams.
• Tools we use: You will heavily rely on Forest workflows, eIDAS signature platforms, and internal restitution tooling.

🤝 About your future manager
Your manager, Timothée, is the Senior Manager of Company creation/Capital Ops.
• His background: He brings a deep strategic vision to our capital operations and has extensive experience navigating complex operational scaling.
• What he brings to the team: He empowers his team to work with high autonomy and will heavily support you in bridging the gap between strict legal frameworks and operational excellence.

🏅 About You
• Experience: You have at least 5 years of experience with a strong background in French corporate/business law, specifically handling corporate formalities, notary operations, or capital deposits (ideally in a traditional bank or LegalTech).
• Operational Excellence: You have a proven track record of mapping complex end-to-end workflows and translating dense legal constraints into foolproof SOPs and decision trees.
• Regulatory Mastery: You have practical knowledge of AML/CFT, ACPR guidelines, and know how to build control frameworks for regulatory audits.
• Project Management: You are highly organized and have experience managing operational transitions, vendor offboarding, or insourcing projects under tight deadlines.
• Communication: You easily translate legal requirements into technical terms for Product teams, and you are fluent in French with professional working proficiency in English.

[Our hiring process]

- Interviews with your Talent Acquisition Manager and future managers (1 hour each)
- A remote or live exercise to demonstrate your skills and give you a taste of what working at Qonto could be like

On average, our process lasts 20 working days - more information here on our candidate journey.

To know how your personal data will be processed during your application process or to request its deletion, please click here.