Legal Conflicts Account Specialist

Latitudeinc

Baltimore, MD Remote permanent

Posted: June 20, 2024

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Quick Summary

We are seeking a talented member to join its Collections department. The Client Accounts Analyst will coordinate and work with a professional and cohesive team, handling all communications with attorneys and clients to ensure payments, along with evaluating and maintaining accurate records for same.

Required Skills

Customer Service Communication Relationship Management Collection Calls Aderant Star Collect

Job Description

Responsibilities:
• Responsible for own portfolio of clients
• Maintain strong attorney and client relationships
• Perform analysis to resolve and respond to attorney and client issues and queries on a timely basis
• Perform collection calls on a daily basis
• Maintain level of communication with attorneys and clients via telephone and email
• Interact with Billing Department regarding client account status

Requirements:
• 5+ years of high volume law firm collections experience
• Accounts Receivable knowledge/experience in addition to collections experience is a plus
• Experience in Aderant and Star Collect preferred
• High school diploma/GED required

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