Ledger Management / Credit Control Assistant

G MASS is looking for a Ledger Management / Credit Control Assistant to support a London Market managing agent client whose internal teams are under pressure and need additional specialist capacity. The consultant will sit within the client’s ledger management and credit control function, focused on cash allocation, reconciliation and premium management across multiple London Market books.

This is an excellent opportunity for someone with strong cash‑management skills and London Market experience who enjoys stabilising struggling teams and improving day‑to‑day control.

Hybrid working, with a strong preference for consultants who are willing to be in the London office regularly to support teams that are struggling and build relationships.

You will manage your own workload, planning in conjunction with the client’s Credit Control Manager and participating in weekly/monthly team meetings.

Responsibilities:

• Support ledger management and credit control activity across several London Market clients, adhering to bespoke procedures and SLAs.
• Investigate and resolve legacy and current cash issues, with a particular focus on unallocated cash and aged items.
• Perform daily cash‑book and ledger maintenance, ensuring transactions are recorded accurately and on a timely basis.
• Review bank statements and settlement advices, input settlement transactions into client systems and maintain associated documentation.
• Execute cash allocation and reconciliation, producing clear, auditable records and supporting schedules.
• Raise payments, obtain required authorisations and prepare/process journals in line with client controls.
• Monitor and chase overdue/unsettled premium, engaging with brokers and internal stakeholders where required.
• Prepare reconciliations for both internal and client purposes, and update internal reporting summaries and trackers.
• Summarise and manipulate data (e.g. in Excel) to provide MI in the required format for finance and operations leads.
• Contribute to the review and update of client procedure manuals; suggest pragmatic improvements to systems and processes where you see recurring issues.
• Provide day‑to‑day support to client team members who are under capacity pressure, helping stabilise workloads and improve throughput.

Requirements:
• Prior experience in cash allocation, bank reconciliation and ledger management within insurance or financial services.
• Exposure to the Lloyd’s / London Market (e.g. premiums, claims or broker accounting) and comfort working with market terminology and processes.
• Strong Excel skills (filters, lookups, pivots) and the ability to handle and reconcile data from multiple sources.
• Demonstrated ability to support teams under pressure – proactive, hands‑on, and comfortable taking ownership of backlogs and aged items.
• High attention to detail, investigative mindset and effective problem‑solving skills.
• Strong communication skills and a collaborative, positive approach; able to liaise with internal and external stakeholders confidently.

Desirable

• Experience working across multiple clients or books of business with differing procedures and SLAs.
• Previous consulting, contractor or managed‑service experience.

Benefits:
Salary: Up to 45k

Length: 6 month FTC, with view to being extended