Lease ups and Transitions Manager

Our Mission

Neighborly Communities’ mission is to build an outward, disciplined and data-informed corporate culture where market/site selection, design, development, construction, and property/asset management are all perfectly aligned to deliver a best-in-class human experience to the Oregon, Washington and Utah multi-family markets.

General Description

The Lease Up & Transition Manager supports the successful lease-up of new developments and the transition of newly acquired communities into the Neighborly Communities portfolio. This role is responsible for coordinating operational setup, supporting onsite teams, implementing systems, and ensuring consistency across each transition. The position works closely with Regional Directors and other teams to support communities through lease-up, transition, and stabilization. This role requires consistent in-person presence at properties and is not a remote position.

Supervisory Responsibilities

Oversee property and financial operations of multiple communities.

Complete constructive and timely performance evaluations of the Lease Ups and Transition Coordinators.

Prepare and conduct 3A+ SAM meetings with your direct reports.

Manage your direct reports in accordance with 3A+ principles.

Visit all assigned communities a minimum of once a week.

Essential Duties and Responsibilities

This job description is not intended to be all-inclusive. Additional responsibilities may be assigned as needed to support the success of the community and company objectives.

Model and reinforce an Outward Mindset, support teams through periods of change and transition.

Support lease-up and acquisition transitions in partnership with Regional Directors, Development, and Ownership teams.

Coordinate timelines, communication, and operational readiness for new and transitioning communities

Implement and audit property management systems, including ResMan, Tenant Tech, websites, and vendor platforms, to ensure accurate setup and functionality during transitions

Assist with operational setup, including utilities, vendor onboarding, resident data, keys, parking, and documentation.

Ensure required compliance standards (Fair Housing, LIHTC, EEO, OSHA) are in place during transitions.

Train onsite teams through virtual and in-person sessions and serve as an ongoing transition resource.

Track leasing activity, occupancy, and key transition metrics; provide updates to Regional Directors.

Maintain accurate reporting and documentation for leadership review.

Participate in and support Lease-Up & Transition Committee meetings.

Monitor accounts receivable/payable, budgets, and deposits through ResMan during stabilization.

Identify opportunities to optimize revenue and control expenses.

Support alignment between leasing activity and operational goals in coordination with Regional Directors and Marketing.

Required Knowledge, Skills, and Abilities

Strong knowledge of multi-family lease-ups and property transitions

Working knowledge of Fair Housing and affordable housing compliance requirements

Proficiency in property management systems (including ResMan, Tenant Tech, or similar platforms) and Microsoft Office

Ability to manage multiple competing priorities across multiple properties while maintaining attention to detail

Strong communication, organizational, and problem-solving skills

Ability to work collaboratively with Regional Directors, onsite teams, and cross-functional partners

Ability to interact with others with a focus on Outward Mindset principles.

Education and Experience

Bachelor’s degree in Property Management, Business, or related field preferred, or equivalent experience.

Minimum 3–5 years of multi-family property management experience.

Prior lease-up, acquisition, or multi-site transition experience strongly preferred.

Certificates, Licenses, Registrations

Fair Housing certification.

Physical Demands and Work Environment

Continually required to communicate verbally and hear.

Frequent travel to assigned communities is required, typically using a personal vehicle.

Frequently required to travel to sister properties and other Neighborly functions, typically using a personal vehicle.

Frequently required to attend and actively participate in scheduled in-person meetings and training sessions, typically using a personal vehicle.

Frequently required to communicate effectively with individuals and groups in a variety of settings.

Frequently required to apply critical thinking, judgment, and problem-solving skills for extended periods.

Frequently required to stand.

Frequently required to walk.

Frequently required to sit.

Frequently required to utilize hand and finger dexterity.

Frequently exposed to outside weather conditions.

Occasionally required to climb, balance, bend, stoop, kneel or crawl.

Frequently required to work in an on-site office setting during all open business hours.

Occasionally exposed to bloodborne and airborne pathogens or infectious materials.

While performing the duties of this job, the noise level in the work environment is usually moderate.

The employee must occasionally lift and/or move up to 25 pounds.

Specific vision abilities required by this job include close vision; distance vision; color vision; peripheral vision; depth perception and ability to adjust focus.

Benefits:

401(k)

Health Insurance

Dental Insurance

Vision Insurance

Health Savings Account

Life Insurance

Paid Time Off

Associate Rent Discount

Employee Assistant Program

Neighborly Communities prioritizes the safety of team members, residents, and our vendors. As a drug-free employer, we adhere to Federal Guidelines and mandate a drug screening at the time of job offer, covering all controlled substances, including Marijuana.