Learning & Insights Specialist

Open Vacancy: This role is a current, active position and we are accepting applications.

Be a part of something meaningful! Our client is a government entity poised to experience rapid growth over the coming years.

Join our clients Human Resources Department as a as a Learning & Insights Specialist. In this role, you will strengthen organizational capacity by designing, delivering, and continuously improving learning programs that reflect our client's values. You will help equip their workforce with the skills, knowledge, and confidence needed to support long-term success.

As a Learning & Insights Specialist, you’ll balance curriculum design, facilitation, learning analytics, and program operations. Your work will directly support a culturally grounded, values-driven approach to workforce development that reflects our collective vision of self-determination and community prosperity.

Key responsibilities:
• Facilitate internal and externally sourced learning programs aligned with approved curriculum, organizational priorities, and cultural values.

• Provide facilitation coverage for critical programs and support development of internal facilitation capacity through train‑the‑trainer initiatives.

• Reinforce learning outcomes through participant feedback, follow‑up resources, and integrating insights into curriculum improvement.

• Design, develop, and maintain learning programs across the full lifecycle: needs assessment, design, implementation, evaluation, and continuous improvement.

• Build structured learning pathways and standardized facilitator resources aligned with organizational competencies and values.

• Identify learning needs using feedback, data, and organizational priorities, recommending or developing appropriate learning solutions.

• Ensure accuracy of learning-related data and use metrics to assess program effectiveness and identify trends.

• Translate learning data into actionable insights through dashboards and reporting that support workforce planning and leadership decision‑making.

• Monitor program outcomes and apply continuous improvement practices to enhance curriculum, delivery, and overall learning experience.

• Provide direction and oversight for external facilitators and vendors to ensure alignment with program objectives and quality standards.

• Oversee logistics and operational planning to ensure consistent, high‑quality program delivery.

• Support alignment and coordination across learning initiatives to ensure smooth execution and consistency.

Experience:
• Diploma or Bachelor’s degree in Human Resources, Adult Education, Organizational Development, or related field.

• Training in instructional design, facilitation, or adult learning is an asset.

• 3-6 years of progressively responsible experience in learning & development, adult education, curriculum design, or related fields (HR generalist)

• Demonstrated experience designing and delivering learning programs and using data to evaluate effectiveness.

• Experience working in Indigenous government, public sector, or similar environments is an asset.

• Proficiency with MS Office and learning or HR systems (e.g., LMS).

• Strong facilitation, communication, and interpersonal skills with the ability to engage diverse learners respectfully.

• Sound judgment, planning, and organizational skills with the ability to manage competing priorities.

• Analytical mindset with the ability to translate learning data into practical improvements.

• Knowledge of adult learning principles and continuous improvement practices.

Competencies:
• Strong ability to bring people and ideas together in an inclusive manner.

• High level of emotional intelligence, patience, and integrity.

• Resourceful and organized with excellent time management skills.

• Acts ethically and handles sensitive information with confidentiality.

• Community-oriented with a positive, approachable attitude.

Hiring Requirements:
• Must be fluent in English

• Verifiable school records, if applicable, through our third-party provider.

• Must provide three (3) business references. Valid references must be a direct supervisor who is familiar with the applicant’s work.

• Must successfully complete Criminal Records Check as per company policy.

• Valid BC Driver’s License (Class 4 or 5 preferred; 7N considered).

• Access to a reliable vehicle with appropriate insurance.

AIP Connect believes in equal opportunity. Our recruitment consultants are committed to inclusive recruitment and selection practices and will not discriminate based on age, colour, ability, national origin, race, religion, sex, or sexual orientation.

Accessibility: If you need any accommodations during the interview process, please let us know.

Posted Salary: Actual compensation within this range will be determined based on job-related skills, relevant experience, education, and training. This range reflects base salary only and does not include eligibility for bonus program or other benefits.

For the most accurate and up-to-date details on this role, please refer directly to AIP Connect’s careers page, as third-party sites may not reflect current information.