Learning Executive

NH Hotels offers trustworthy experiences based on three main pillars: value for money, the best location to connect with the city, and service with a human touch. NH Hotels’ remarkable products and services meet the expectations of the guests looking for functional urban hotels with a natural and fresh style and friendly service that makes the experience both surprising and enjoyable.

NH Sandton is looking for a passionate and dynamic Learning Executive to join our People & Culture team. This role is responsible for supporting the development of our team members through structured learning programmes, ensuring service excellence and alignment with NH and Minor Hotels brand standards.

The successful candidate will play an important role in cultivating a culture of continuous learning, professional development, and exceptional guest service across all departments of the hotel.

Key Responsibilities

• Coordinate and facilitate new employee orientation and onboarding programmes.
• Deliver training on service standards, brand culture, and operational excellence.
• Support department heads in identifying training needs and development opportunities.
• Assist in the implementation of learning and development initiatives aligned with company standards.
• Track and maintain accurate training records and reports.
• Coordinate compliance training such as health & safety, food safety, and workplace policies.
• Support the People & Culture team with employee engagement and development programmes.

Promote a culture of learning, teamwork, and continuous improvement throughout the hotel

 

• Diploma or Degree in Human Resources, Hospitality Management, Training & Development, or related field.
• 2–3 years’ experience in training, HR, or learning and development, preferably within hospitality.
• Strong facilitation and presentation skills.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with multiple departments.
• Strong organisational and administrative abilities.
• Passion for people development and service excellence