Learning & Development Manager (CDD 6 months)

Our mission and customers

Our platform simplifies banking and finance management for SMEs today, so that they can build their tomorrow. We offer a finance management platform with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 53,000+ reviews.

Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75. This level of satisfaction is far above typical traditional banking scores, often ranging from 3 to 12, sometimes even lower.

Our journey

Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000 customers across 8 European countries: France, Germany, Italy, Spain, Portugal, Austria, Belgium, and the Netherlands. We have been profitable since 2023, and we are just getting started as we want to become the indisputable European leader in SME finance management.

Our beliefs

We hire for skills and potential. With 80+ nationalities, 45% women, and 56% of women in our leadership team, diversity is simply part of who we are.

We've built a discrimination-free hiring process because we believe the best teams are built on merit.

AI at Qonto

We see AI as a catalyst for our success.
We always choose thinking over routine. That's why AI is already deeply embedded in how we work - not as a trend, but as a way to raise the bar for the entrepreneurs who count on us. That is why we grant our Qontoers unlimited access to the best AI tools on the market - Claude Code, Cursor, Copilot, Dust, and Notion AI.
We want people who experiment without waiting for permission. Who push AI beyond the obvious. Who know when to trust it and, more importantly, when to question it.

Already pushing AI limits? You'll fit right in.

Contract: Fixed-term (CDD), June to November 2026

⭐ Mission

Join Qonto as a Learning & Development Manager to maintain and elevate our learning programmes during a key period for the People team, ensuring Qontoers continue to access high-quality self-service content, group coaching, and tailored learning support.

You will work closely with Olivia (Hiring Manager) and partner with managers and internal experts across Qonto to deliver impactful learning experiences, quickly and with a high bar.

👩‍💻🧑‍💻 As an L&D Manager at Qonto, you will

• Maintain and improve self-service learning content to keep our internal training catalogue running smoothly throughout the maternity leave period.
• Run and iterate group coaching sessions, including continued delivery for 2 Manager Academy modules.
• Support internal experts to design and structure trainings for their teams, from scoping to delivery.
• Build new learning content in Sana, adapted to Qonto’s culture and based on skill gaps and business needs.
• Facilitate learning initiatives end-to-end, including stakeholder alignment, delivery, and continuous improvement.

🤔 What you can expect

• A role with fast ramp-up, where strong L&D fundamentals will help you get effective quickly in Qonto’s context.

• A mix of formats: self-serve content, manager coaching, workshops, and ad hoc training requests.

• A highly collaborative environment with managers, Kaizen officers, and internal experts.

🤝 About your future manager

You will report to Olivia, who has been at Qonto for 4 years and has seen the company grow from ~500 to ~1,700 Qontoers. Olivia started in Onboarding and progressively expanded her scope across L&D, Knowledge Management and DEI. Olivia’s management style will suit you if you want to be developed and coached, and if you want to grow in autonomy and visibility.

🏅 About you

• Solid experience in Learning & Development, with strong foundations in programme design and pedagogy.

• Comfortable creating learning content that scales, including self-serve and tool-based learning.

• Strong facilitation and coaching skills, especially with managers.

• Excellent stakeholder management and ability to deliver autonomously with a high bar.

At Qonto, we know great candidates do not always tick every box. If this role excites you, apply anyway.

Our hiring process

- Interviews with your Talent Acquisition Manager and future managers (1 hour each)
- A remote or live exercise to demonstrate your skills and give you a taste of what working at Qonto could be like

On average, our process lasts 20 working days - more information here on our candidate journey.

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