Learning & Development Intern

JOB DESCRIPTION: L&D INTERN

Sector: Financial Services

Location: Lagos, Nigeria

Reports to: Learning and Development Specialist

ABOUT PAGA

Paga is on a mission to enable one billion Africans and millions of SMEs to pay, preserve hard-earned income, participate in global trade, and purchase goods and services at home and abroad. We have built a multicurrency, cloud-based payments and financial services engine that leverages multiple business services built on the same best-in-class infrastructure to serve the ecosystem through three businesses - Paga Engine (Enterprise B2B - www.pagaengine.com); Paga (Consumer - www.Paga.com); and Doroki (SME Retail - www.doroki.com). Paga has three licenses with the Central Bank of Nigeria – mobile money, international remittance, and a microfinance bank. Paga is headquartered out of the United Kingdom and has operating entities in Nigeria, United States, and Ethiopia. Founded in 2009, Paga now serves millions of users and businesses across Africa and beyond.

ABOUT THE ROLE

Paga is looking for a Learning and Development Intern who is passionate about people development and organizational learning. The intern will support the Learning & Development team in coordinating training activities, managing learning records, and assisting with the execution of internal learning initiatives.

This role provides an excellent opportunity to gain hands-on experience in corporate learning, training coordination, and talent development within a fast-paced fintech environment. The ideal candidate should be currently serving or recently completed NYSC, with a strong interest in building a career in Learning & Development or Human Resources.

PRIMARY RESPONSIBILITIES

Assist in coordinating internal training sessions, workshops, and learning programmes.

Support the preparation of training materials, presentations, and learning resources.

Track training participation and maintain accurate learning records and reports.

Assist in managing the Learning Management System (LMS) or training databases where applicable.

Support the administration of learning surveys and evaluation forms.

Compile and analyze feedback from training sessions to support continuous improvement.

Assist in identifying training needs by supporting data gathering, surveys, and basic analysis of skill gaps across teams.

Support the review of performance data and feedback to inform learning priorities.

Provide logistical support for training sessions (venue setup, materials preparation, attendance tracking).

Assist the Learning & Development Specialist with ongoing learning initiatives and projects.

Support reporting on training metrics and learning effectiveness.

Carry out other tasks that support the overall Learning & Development strategy.

KNOWLEDGE AND SKILL REQUIREMENTS

Minimum of a Bachelor’s degree in Human Resources, Personnel Management, Manpower Training and Development, or any related field.

Strong interest and passion for
Learning and Development, training and people development.

Proficiency in Microsoft Office tools (Word, Excel, and PowerPoint).

Strong ability to organize information and maintain accurate records.

Excellent verbal and written communication skills.

Strong interpersonal skills and ability to interact effectively with employees.

Demonstrates ownership and accountability in delivering assigned tasks.

Strong attention to detail and ability to meet deadlines.

Operates with integrity and professionalism, especially when handling confidential information.

Shows a strong learning mindset with curiosity and a drive for continuous improvement.

We are an equal opportunity employer and value diversity and inclusion. We do not discriminate on grounds of color, race, nationality, religion, age, ethnic origin, disability, gender, marital status, or sexual orientation in our employment practices.