Learning & Development and Engagement Admin Officer

Overview of the Role

The L&D and Engagement Admin Officer provides administrative and operational support to the Learning & Development (L&D) and Engagement teams. This role ensures smooth coordination of training programs, onboarding activities, and engagement initiatives by handling logistics, system setup, facilitation support, and reporting.

Learning & Development Support

• Set up system access and accounts for new hires and trainees

• Coordinate onboarding activities, including office tours and induction logistics

• Provide administrative support for L&D programs, workshops, and training events

• Assist in preparing training materials, attendance tracking, and session logistics

• Support L&D events and internal learning activities

• Generate L&D-related reports (attendance, completion, feedback, and basic analytics)

• Maintain training records and documentation

Engagement Support

• Assist in the preparation and coordination of engagement activities and events

• Support facilitation during engagement sessions, activities, and workshops

• Help track participation, manage sign-ups, and prepare post-activity reports

• Coordinate logistics such as venues, materials, food, and equipment for activities

Administrative & Coordination Tasks

• Liaise with internal stakeholders (L&D, HR, People Delivery, leaders) for scheduling and coordination

• Maintain calendars, trackers, and documentation related to L&D and engagement initiatives

• Support continuous improvement by identifying opportunities to streamline admin processes

Requirements:
• Bachelor’s degree in Human Resources, Education, Business Administration, or related field (preferred)
• Experience in administrative support, HR, L&D, or engagement roles is an advantage
• Strong organizational and coordination skills
• Good written and verbal communication skills
• Comfortable working with systems, trackers, and basic reporting tools (e.g., Excel, LMS, HR systems)
• Able to manage multiple tasks and work in a fast-paced environment

Benefits:
• 500K per incident HMO coverage + Dental & Optical benefits ​
• 2-week paid Christmas vacation​
• Electricity & Data subsidies​
• 25K Educational Assistance ​
• Training and equipment will be provided​
• Fixed Schedule of Mon-Fri from 7 AM to 4 PM​