Learning and Development Manager

Enshored has been powering growth for disruptive brands and leading companies in the US and Europe since 2014. As part of Inc 5000 fastest-growing companies in the US, our commitment to pushing the extra mile helps our clients reach their business’ optimal growth potential, may it be from the ground up or by innovative transformation.

Our team is composed of hand-picked talented individuals adapted to handle themselves in a balanced environment of smart and hard work while maintaining a dynamic relationship with stakeholders, leaders, and team members. Important decisions revolve around the guidance of our core values, especially when choosing the right people:

• Grit. We never give up. We don't always know the answer, but we don't give up until we crack it. Sticking at it makes us stronger.

• Curiosity. We want to know you, what makes you tick and what it will take to help you grow.

• Learning. Learning is the key to mobility, growth, and transformation. It's a commitment. We're committed.

• Grace. The unconditional love for our fellow man. What is this world without love – merely a transactional scorecard of winners and losers. We don't want to reinforce that operating system. We are driving a paradigm shift to an infinite mindset where we start from the knowledge that there is plenty to go around.

• Honesty & Sincerity. Being true to ourselves. Being honest, being open, trustworthy and truthful. Sincerity provides depth to honesty, as our honesty at times can even betray us, as we all hide behind our deep pain and hurt.

• Integrity. Integrity is standing up for what we believe is right and living by our highest values.

Our philosophy leads us to invest in the best people we can find, and working side by side, we help them build the career paths they deserve.

Don’t just take our word for it; experience the growth yourself!

If you don’t know where to start, check us out at www.enshored.com.

Job Overview

We are seeking a collaborative and innovative Learning & Development Manager with strong experience in instructional design and learning program development. This role will play a key part in strengthening Enshored’s learning ecosystem by designing, curating, and delivering modern, engaging, and measurable learning experiences for our teams.

Reporting to the People Development Director, the L&D Manager will support the creation and enhancement of capability-building programs across the organization ranging from onboarding, leadership development, core skills training, and e-learning development. This role will partner closely with stakeholders in People Development, HR, and Operations to ensure learning initiatives are aligned with strategic workforce needs and drive continuous growth for our heroes.

Key Responsibilities

Learning Design & Program Development

• Design and develop learning programs utilizing instructional design methodologies, adult learning principles, and modern learning experience design principles.

• Create learning materials across multiple modalities (instructor-led, virtual, e-learning, blended programs).

• Maintain and continuously improve existing L&D programs to ensure relevance, effectiveness, and scalability.

• Curate internal and external learning resources to support capability development goals.

Training Delivery & Facilitation

• Facilitate instructor-led and virtual training sessions as needed.

• Partner with subject matter experts to capture content and convert it into structured learning experiences.

Stakeholder Management & Collaboration

• Work closely with the People Development Director and collaborate across HR, Operations, and business teams to assess training needs, gather insights, and prioritize learning initiatives.

• Support coordination and communication of training programs, schedules, and L&D campaigns.

Evaluation & Continuous Improvement

• Implement measurement strategies to assess program effectiveness using participant feedback, assessments, performance data, and business impact metrics.

• Use data to identify opportunities for improvement and recommend enhancements to learning programs.

Learning Technology & Innovation

• Support the use and administration of learning tools, systems, and e-learning technologies (e.g., LMS, digital content tools).

• Stay updated with L&D and instructional design trends to recommend innovative approaches.

Project & Program Management

• Manage learning projects end-to-end, ensuring timelines, quality, and deliverables are met.

• Ensure programs are documented, tracked, and reported in line with People Development practices.

Required Qualifications

Education

Bachelor’s/College Degree in Human Resource Management, Psychology, Business Studies/Administration/Management, Education, instructional Design, or related field.

Experience

• 5+ years of relevant Learning and Development experience with strong emphasis on instructional design, content creation, and training program development.

• Hands-on experience designing multi-modal learning solutions (e-learning, ILT/VILT, blended)

• Experience collaborating cross-functionally to gather insights and deliver L&D solutions.

• Experience using data and feedback to evaluate and improve learning programs.

• Prior exposure to leadership development, soft-skills training, or onboarding programs is preferred (but not required).

• Experience in BPO, shared services, or fast-paced growth environments is an advantage.

Skills

• Instructional design (ADDIE, SAM, design thinking, or comparable models)

• Learning content development

• Facilitation (in-person and virtual)

• Project management & stakeholder coordination

• Learning evaluation & data-bases insights

• Strong communication and presentation skills

• Proficiency with learning technologies and digital authoring tools (e.g. Canva, Rise, Articulate)

Languages

Outstanding written and verbal English communication skills

Other Requirements

Willing to work in Ortigas, Pasig

About Enshored

Enshored is the leading outsourcer for start-ups. We’re here for the innovators, for the scalers. We’re here for the creators, for the makers, for the horizon scanners who saw it and then went out there and built it. We believe that when our people thrive, our clients thrive too. When we all thrive, the world becomes a better place.

At Enshored, this means: We support our people to achieve their potential and contribute to their best ability through structured learning and career development. We embrace diversity. We understand that people are all different and need different challenges. We don’t treat individuals as cogs in the machine. We provide the environment, tools, and support system to thrive.