Learning and Development Consultant (10 months contract/Bangkok based)

About Agoda

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.

Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.

No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.

The Opportunity

We are currently seeking to hire a Consultant, Learning & Development (fixed-term 10 months contract). This role is based in our Bangkok office as part of the Agoda People Development & Performance (PDP) team. We are a team of professionals who scale capability development from the individual employee to organizational level, provide systems and data-driven insights to measure, refine and help Agoda achieve its business goals by keeping out talent upskilled and engaged.

The objective of this role is to support organizational capability-building initiatives by assisting in the design, development, and implementation of impactful learning solutions. As a consultant, you will collaborate with team members of the PDP team, business stakeholders and Agoda leadership to support learning programs, analyze learning needs, and ensure effective execution of development initiatives. This role will allow you to gain exposure to business challenges while contributing to the growth of employees and teams through structured learning solutions.

For us, learning and developing capability goes beyond traditional or outsourced vendor delivered learning. We believe in the value of internally designed solutions and leveraging internal experts. We consider all factors that impact employee, team capability and performance and work collaboratively to develop successful solutions. This role allows for unbridled curiosity towards the functioning of the organization and how we can continuously improve.

In This Role, You'll Get To

• Assist in the design, development, and execution of learning programs that align with Agoda’s business and cultural objectives

• Support stakeholders and learning team in delivering solutions that enhance employee performance and engagement.

• Use data to track and measure the impact of learning programs and generate insights to improve learning effectiveness.

• Conduct research and support the identification of learning trends, employee sentiment, and capability gaps

• Assist in facilitating learning sessions, workshops, and development initiatives for employees at various levels.

• Work closely with internal teams to leverage subject-matter expertise and internal resources to enhance learning experiences.

• Stay informed about best practices in learning and development to bring innovative approaches to the team.

For more information on how we work within the organization, see this article: https://www.mckinsey.com/business-functions/organization/our-insights/toward-a-new-hr-philosophy . 

 What You'll Need to Succeed:

• 6+ years of experience in a business consulting/learning and development or organizational development role at a multi-national organization.

• Undergraduate degree expected; advanced degrees welcome.

• Strong communication skills and ability to facilitate training and workshops.

• Analytical mindset with the ability to track, measure, and report on learning program effectiveness & to work with data to identify patterns and generate actionable insights

• Experience in designing and delivering learning programs across different employee demographics and an understanding of adult learning principles and instructional design methodologies is a plus

• Ownership and growth mindset and ability to meet tight deadlines with a logical, methodical approach to prioritizing tasks and responsibilities. 

• Ability to effectively handle ambiguity and adapt in a constantly changing multi-cultural business environment

• Display of humility, flexibility, & curiosity is paramount.

**This role is Based in Bangkok/no relocation support and work permit provided**

Discover more about working at Agoda

• Agoda Careers https://careersatagoda.com

• Facebook https://www.facebook.com/agodacareers/

• LinkedIn https://www.linkedin.com/company/agoda

• YouTube https://www.youtube.com/agodalife

Equal Opportunity Employer

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

Disclaimer

We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.